Luxury Boutique Store Manager — Lead VIP Sales & Team

Miller Leith; Brisbane; On-site; AUD 70,000 - 110,000; Full time

Benefits offered by this job

Competitive salary with commission/bon

Ongoing training and development

Career progression

Job summary

Miller Leith seeks an experienced Store Manager to lead our Brisbane boutique, shaping the luxury client experience and driving commercial success. You will inspire a high‑performing team and cultivate VIP relationships while maintaining premium service standards.

Reporting to senior retail leadership, you will implement boutique initiatives, monitor performance, and coach the team. Mandarin and/or Cantonese language skills are highly valued to engage our international client base.

Qualifications

• Proven leadership experience in luxury or premium retail environments.
• Track record of achieving sales targets and delivering exceptional client experiences.
• Experience managing teams and developing talent.

Responsibilities

• Lead and develop a high-performing boutique team
• Drive sales growth and achieve store and individual KPIs
• Deliver exceptional luxury customer experiences at every touchpoint
• Build and nurture long-term relationships with VIP clientele
• Recruit, coach, and develop retail talent
• Monitor business performance and identify growth opportunities
• Create a positive, engaged, and results-driven team culture

Skills

Leadership

Luxury retail experience

Sales targets

VIP client service

Team development

Cross-cultural communication

Job description

Miller Leith seeks an experienced Store Manager to lead our Brisbane boutique, shaping the luxury client experience and driving commercial success. You will inspire a high‑performing team and cultivate VIP relationships while maintaining premium service standards.

Reporting to senior retail leadership, you will implement boutique initiatives, monitor performance, and coach the team. Mandarin and/or Cantonese language skills are highly valued to engage our international client base.