Lux Valet & Guest Experience Associate

Shangri-La-Hotels; The Rocks; Sur place; AUD 37 000 - 45 000; Plein temps

Avantages offerts par ce poste

Duty meals

Uniform and laundering

Employee discounts

Career development opportunities

Team culture

Résumé du poste

Shangri-La Sydney is seeking a Valet Parking Attendant to deliver a seamless arrival and departure experience for guests at a luxury five‑star property in the heart of The Rocks. You will drive and park guest vehicles safely, assist with luggage, and support front office and concierge colleagues to ensure smooth driveway operations.

The role requires excellent communication, reliability and a customer‑focused approach, with a strong emphasis on safety and professional presentation in a five‑star

Qualifications

• A current and valid driver’s licence with a safe driving history.
• Experience in valet parking, hospitality or guest-facing roles is desirable.
• Knowledge of local area and strong safety awareness.

Responsabilités

• Welcome and assist guests in a warm, professional manner at arrival and departure.
• Safely deliver and retrieve guest vehicles and operate valet ticket system.
• Assist guests with luggage and other requests as needed.
• Coordinate with Door Person, Concierge and Front Office to ensure smooth driveway operations.
• Maintain knowledge of hotel facilities, services and operating hours to assist guests.
• Complete cashiering, shift reports and other admin duties as required.

Connaissances

Valet parking

Hospitality

Customer service

Concierge

Front Office

Hotels

Description du poste

Shangri-La Sydney is seeking a Valet Parking Attendant to deliver a seamless arrival and departure experience for guests at a luxury five‑star property in the heart of The Rocks. You will drive and park guest vehicles safely, assist with luggage, and support front office and concierge colleagues to ensure smooth driveway operations.

The role requires excellent communication, reliability and a customer‑focused approach, with a strong emphasis on safety and professional presentation in a five‑star