Luxury Valet & Guest Experience Concierge

LSH Auto Australia; Sydney; On-site; AUD 52,000 - 65,000; Full time

Benefits offered by this job

Supportive team environment

Prestigious luxury brand

Overtime opportunities

Job summary

LSH Auto Australia seeks a dedicated Valet at Mercedes-Benz Sydney, located in Alexandria. You will be the first point of contact, ensuring a welcoming experience and delivering exceptional service from arrival to departure.

Responsibilities include greeting customers, locating and moving vehicles, arranging transportation, and liaising with Service Advisors to ensure smooth operations while maintaining a tidy arrival area. Weekend work is not required.

Qualifications

• Exceptional customer service skills and professional presentation.
• Strong organisational skills and attention to detail.
• Ability to build rapport quickly and handle customer concerns calmly.
• A proactive approach and willingness to support the team.
• Confidence moving and parking a range of vehicles.

Responsibilities

• Welcome customers and assist with enquiries in a friendly and professional manner.
• Locate and move vehicles around the dealership as required.
• Arrange relevant transportation for customers.
• Escalate customer concerns promptly to support a swift resolution.
• Liaise with Service Advisors to support smooth day-to-day operations.
• Help maintain an organised and welcoming customer arrival area.

Skills

Customer service

Professional presentation

Organisational skills

Rapport building

Team player

Parking vehicles

Job description

LSH Auto Australia seeks a dedicated Valet at Mercedes-Benz Sydney, located in Alexandria. You will be the first point of contact, ensuring a welcoming experience and delivering exceptional service from arrival to departure.

Responsibilities include greeting customers, locating and moving vehicles, arranging transportation, and liaising with Service Advisors to ensure smooth operations while maintaining a tidy arrival area. Weekend work is not required.