Lux Houseperson: 5-Star Service & Guest Experience

The Ritz-Carlton; Melbourne; On-site; AUD 42,000 - 60,000; Full time

Benefits offered by this job

Complimentary meals

Digital training

Birthday day off

Employee discounts

Wellbeing program

Awards & recognition

Job summary

The Ritz-Carlton, Melbourne, is seeking a Houseperson to support our legendary hospitality by maintaining pristine guest floors, public areas and back-of-house spaces. You will coordinate linen and stock distribution, assist Room Attendants, and help ensure timely turnover of rooms while upholding rigorous cleanliness standards.

We value self-driven, organized team players who work well independently and across shifts.

Qualifications

• Experience in housekeeping at 5-star hotels or luxury properties.
• Skilled in linen and stock distribution.
• Self-driven, motivated and organized.
• Reliable in following through on guest requests.
• Physically able to meet job demands and shifts (AM/PM).
• Holds working rights in Australia.

Responsibilities

• Assist with upkeep and cleanliness of guest floors, public areas and back-of-house spaces.
• Respond promptly to housekeeping requests such as linen delivery and room setups.
• Help guests and exceed expectations with hotel knowledge of the area.
• Support turnover of guest rooms by delivering supplies and removing soiled linens.
• Maintain equipment and housekeeping tools, stored properly.
• Uphold high cleanliness standards across assigned areas with attention to detail.
• Work independently and with a team in a dynamic environment.
• Contribute to memorable guest experiences through prompt service.

Skills

Housekeeping

Linen distribution

Stock distribution

Self-driven

Organized

Reliability

Physical fitness

Shift work

Job description

The Ritz-Carlton, Melbourne, is seeking a Houseperson to support our legendary hospitality by maintaining pristine guest floors, public areas and back-of-house spaces. You will coordinate linen and stock distribution, assist Room Attendants, and help ensure timely turnover of rooms while upholding rigorous cleanliness standards.

We value self-driven, organized team players who work well independently and across shifts.