5-Star Hotel Houseperson: Guest Experience & Cleanliness

73N97; Melbourne; On-site; AUD 32,000 - 39,000; Full time

Benefits offered by this job

Free daily meals in Employee Dining

Training resources (digital & in-class

Cross-department exposure

Referral bonus terms apply

Birthday paid day off

Awards & recognition programs

Employee discounts (Marriott)

Staff events & celebrations

Worldwide Marriott travel discounts

24/7 assistance program

20% dining discount

Job summary

The Ritz-Carlton Melbourne is seeking a dedicated Houseperson to support our housekeeping team. You will help maintain guest floors, public areas, and back-of-house spaces, ensuring sparkling cleanliness and prompt service to guests in a luxury setting.

Applicants must have working rights in Australia and be able to work rotating AM/PM shifts. A strong focus on detail, reliability, and team collaboration is essential to deliver the Ritz-Carlton standard of care.

Qualifications

• Experience in housekeeping at luxury hotels or similar properties.
• Skilled in linen and stock distribution.
• Self-driven, motivated and organized.
• Reliable in following through on guest and internal requests.
• Strong communication skills are essential.
• Physically able to meet job demands.
• Able to work independently and on rotating AM/PM shifts.
• Holds full working rights in Australia.

Responsibilities

• Assist with upkeep and cleanliness of guest floors, public areas, and back-of-house spaces.
• Respond to housekeeping requests such as linen delivery and room setups.
• Be knowledgeable about hotel and surrounding area to assist guests.
• Support timely turnover of guest rooms by delivering supplies and removing soiled linens.
• Ensure equipment and tools are well-maintained and stored properly.
• Maintain highest cleanliness standards across assigned areas with attention to detail.
• Work independently and as part of a dynamic team.
• Contribute to memorable guest experiences through prompt service and our standards.

Skills

Housekeeping experience

Linen distribution

Self-motivated

Reliability

Strong communication

Physically able

Independent

Rotating shifts

Australian working rights

Job description

The Ritz-Carlton Melbourne is seeking a dedicated Houseperson to support our housekeeping team. You will help maintain guest floors, public areas, and back-of-house spaces, ensuring sparkling cleanliness and prompt service to guests in a luxury setting.

Applicants must have working rights in Australia and be able to work rotating AM/PM shifts. A strong focus on detail, reliability, and team collaboration is essential to deliver the Ritz-Carlton standard of care.