Lux Club Lounge Attendant – Luxury Hospitality

InterContinental Hotels Group; Sydney; On-site; AUD 48,000 - 62,000; Full time

Benefits offered by this job

On the job training

Flexible hours / Rotating roster

Career development opportunities with

Great company benefits and globalホテルディ

Free duty meals on shift

Job summary

InterContinental Sydney Coogee Beach is seeking an attentive Food & Beverage service professional for the Club InterContinental. Provide efficient service with warmth, greeting guests, setting up the Club Lounge, and delivering beverages to a high standard.

You will ensure a clean, safe working environment, assist with opening/closing duties, and deliver amenities to guest rooms while maintaining presentation quality.

Qualifications

• Valid work rights in Australia are essential.
• Applicants must be available for weekend shifts including Friday's, Saturday's and Sundays.
• Experience in luxury, guest focused customer service.
• A great communicator, you will be warm, welcoming and easy to talk to with genuine desire to connect with people, whether it's guests or your team members.
• Ability to be on your feet most of the day.
• Ability to lift, push and pull big objects up to 50lbs (23 kg) when required.
• Must hold NSW Responsible Service of Alcohol Certification

Responsibilities

• Deliver outstanding hospitality at all times, greeting and seating guests promptly with courtesy and professionalism.
• Recognise IHG Rewards Club members and returning guests.
• Deliver Food and Beverage service of high standard and in accordance with departmental expectations and procedures.
• Set-up the daily buffet in the Club Lounge, make sure that the Club Lounge is neat and tidy and prepare to serve drinks to our guests.
• Guarantee a safe and clean working environment within the Club Lounge as well as in your back office.
• Perform department/outlet opening or closing duties as required (Reorder, restock, clean).
• Be responsible for delivering the amenities to the guest rooms and make sure that the quality and presentation is of high standard.
• Actively build product knowledge to up-sell products and give specific information to the guest when asked.

Job description

InterContinental Sydney Coogee Beach is seeking an attentive Food & Beverage service professional for the Club InterContinental. Provide efficient service with warmth, greeting guests, setting up the Club Lounge, and delivering beverages to a high standard.

You will ensure a clean, safe working environment, assist with opening/closing duties, and deliver amenities to guest rooms while maintaining presentation quality.