Logistics Manager

SRX; Gold Coast City; On-site; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Employee Reward and Recognition

Company Uniform Provided

Employee Assistance Program (EAP)

Job summary

SRX on the Gold Coast seeks an experienced Logistics Manager to lead, develop and optimise our branch logistics operations. You will collaborate with Sales, Customer Service, Operations and IT to build a high-performing logistics function prioritising safety, efficiency, reliability and customer service excellence.

You will lead service representatives, oversee daily logistics, manage route planning, and drive continuous improvement while ensuring WHS compliance and cost control within budget.

Qualifications

• 5+ years in logistics, transport or fleet management.
• Strong leadership of logistics teams or drivers.
• Experience with route planning systems and logistics software.
• Understanding of fleet maintenance, safety standards and compliance.
• Commercial mindset with budget/cost-management experience.

Responsibilities

• Lead and manage service representatives across recruitment, onboarding, training, performance and engagement.
• Use logistics systems to support daily operations and improve efficiency.
• Oversee daily logistics operations ensuring safe, compliant service delivery.
• Manage driver communications, safety briefs and engagement activities.
• Ensure inductions, compliance and fitness for duty standards.
• Oversee fleet maintenance, utilisation, roadworthiness and presentation.
• Manage payroll inputs, timesheets and leave processes accurately.
• Plan and optimise routes to drive efficiency and service delivery.
• Monitor performance, analyze data and identify improvement opportunities.
• Collaborate with internal teams to resolve service issues and enhance customer outcomes.
• Manage logistics costs within budget.
• Champion a strong safety culture and WHS compliance.

Skills

Leadership

Route planning

Data analysis

Stakeholder engagement

Budget management

Safety compliance

Education

Bachelor's degree in logistics/operations/management

Tools

Logistics systems

Route planning software

Job description

We are seeking an experienced and people-focused Logistics Manager to lead, develop, and optimise our branch logistics operations.

Working closely with Sales, Customer Service, Operations, and IT, this role is focused on creating a high-performing logistics function where safety, efficiency, reliability, and customer service excellence are at the forefront of everything we do.

This is an excellent opportunity for a logistics professional ready to lead by example, drive operational performance, and bring their expertise to a growing national business.

What you will do

• Lead and manage Service Representatives across the full employment lifecycle, including recruitment, onboarding, training, performance, and engagement
• Use logistics systems and technology to support daily operations and improve efficiency
• Oversee daily logistics operations to ensure safe, compliant, and reliable service delivery
• Manage driver communication, including toolbox talks, safety briefings, and engagement activities
• Ensure all drivers meet required inductions, compliance, and fitness for duty standards
• Oversee fleet operations including maintenance, utilisation, roadworthiness, and presentation
• Manage payroll inputs, timesheets, and leave processes accurately and on time
• Plan and optimise routes using logistics systems to drive efficiency and service delivery
• Monitor logistics performance, analyse data, and identify continuous improvement opportunities
• Collaborate with internal teams to resolve service issues and enhance customer outcomes
• Manage logistics costs including labour and fleet expenses within budget
• Champion a strong safety culture and ensure compliance with WHS and environmental requirements

What we are looking for

• Proven experience in logistics, transport, or fleet management (5+ years preferred)
• Strong leadership experience managing drivers or logistics teams
• Experience with route planning systems and logistics software
• Strong understanding of fleet compliance, maintenance, and safety standards
• Commercial mindset with experience managing budgets and cost drivers
• Strong technology skills and confidence using commputer systems and software
• Ability to learn new systems and use technology effectively
• Excellent communication and stakeholder engagement skills
• Highly organised with the ability to manage competing priorities
• Strong analytical and problem-solving capability
• A hands‑on, proactive, and adaptable approach
• Commitment to safety, compliance, and continuous improvement
• Relevant qualifications in logistics, operations, or management (preferred)
• Join a growing and successful national business
• Work in a safe, professional, and inclusive environment
• Be an integral part of the site leadership team
• Employee reward and recognition program
• Company uniform provided
• Employee Assistance Program (EAP)

We are proud to be an equal opportunity employer – we value diverse backgrounds, perspectives, and experiences.