Logistics Manager

Shred-X; Gold Coast City; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Employee Assistance Program (EAP)

Company uniform provided

Employee reward and recognition

Job summary

Shred-X on the Gold Coast is seeking an experienced Logistics Manager to lead and optimise branch logistics operations. You will drive safety, efficiency, reliability, and customer service excellence while collaborating with Sales, Customer Service, Operations, and IT.

In this role, you will manage service representatives, use logistics systems to enhance daily operations, ensure compliant service delivery, and lead a safety-focused, cost-aware logistics function within a growing national

Qualifications

• 5+ years in logistics, transport, or fleet management.
• Proven leadership of drivers or logistics teams.
• Experience with route planning systems.
• Strong knowledge of fleet maintenance and safety standards.
• Budget management and cost-driver awareness.
• Excellent communication and stakeholder engagement.

Responsibilities

• Lead Service Representatives through recruitment, onboarding, and performance.
• Use logistics systems to plan and improve daily operations.
• Oversee safe, compliant, reliable service delivery.
• Manage driver communications, toolbox talks, safety briefings.
• Ensure inductions and fitness for duty standards.
• Oversee fleet maintenance and vehicle presentation.
• Plan and optimise routes to drive efficiency.
• Monitor performance and identify continuous improvements.
• Collaborate with teams to resolve service issues.
• Manage logistics costs within budget.
• Champion safety culture and WHS compliance.

Skills

Logistics leadership

Budget management

Route planning

Data analysis

Safety compliance

Stakeholder engagement

Team management

Education

Logistics management degree

Job description

We are seeking an experienced and people-focused Logistics Manager to lead, develop, and optimise our branch logistics operations.

Working closely with Sales, Customer Service, Operations, and IT, this role is focused on creating a high-performing logistics function where safety, efficiency, reliability, and customer service excellence are at the forefront of everything we do.

This is an excellent opportunity for a logistics professional ready to lead by example, drive operational performance, and bring their expertise to a growing national business.

What you will do

• Lead and manage Service Representatives across the full employment lifecycle, including recruitment, onboarding, training, performance, and engagement
• Use logistics systems and technology to support daily operations and improve efficiency
• Oversee daily logistics operations to ensure safe, compliant, and reliable service delivery
• Manage driver communication, including toolbox talks, safety briefings, and engagement activities
• Ensure all drivers meet required inductions, compliance, and fitness for duty standards
• Oversee fleet operations including maintenance, utilisation, roadworthiness, and presentation
• Manage payroll inputs, timesheets, and leave processes accurately and on time
• Plan and optimise routes using logistics systems to drive efficiency and service delivery
• Monitor logistics performance, analyse data, and identify continuous improvement opportunities
• Collaborate with internal teams to resolve service issues and enhance customer outcomes
• Manage logistics costs including labour and fleet expenses within budget
• Champion a strong safety culture and ensure compliance with WHS and environmental requirements

What we are looking for

• Proven experience in logistics, transport, or fleet management (5+ years preferred)
• Strong leadership experience managing drivers or logistics teams
• Experience with route planning systems and logistics software
• Strong understanding of fleet compliance, maintenance, and safety standards
• Commercial mindset with experience managing budgets and cost drivers
• Strong technology skills and confidence using commputer systems and software
• Ability to learn new systems and use technology effectively
• Excellent communication and stakeholder engagement skills
• Highly organised with the ability to manage competing priorities
• Strong analytical and problem-solving capability
• A hands-on, proactive, and adaptable approach
• Commitment to safety, compliance, and continuous improvement
• Relevant qualifications in logistics, operations, or management (preferred)
• Join a growing and successful national business
• Work in a safe, professional, and inclusive environment
• Be an integral part of the site leadership team
• Employee reward and recognition program
• Company uniform provided
• Employee Assistance Program (EAP)

We are proud to be an equal opportunity employer - we value diverse backgrounds, perspectives, and experiences.