Local Government Customer Experience Officer

Whitsunday Regional Council; Whitsunday Regional; On-site; AUD 77,000 - 91,000; Full time

Benefits offered by this job

Locality allowance

Superannuation

Job summary

Whitsunday Regional Council in Proserpine invites applications for a Customer Service Officer. This temporary role provides practical experience across customer service, administration and Council operations, offering a friendly, supportive environment and a clear pathway to local government knowledge.

The position is based at the Proserpine Administration Building and runs until 5 February 2027, with possible extension subject to operational requirements.

Qualifications

• Opportunity to gain experience in local government across customer service, administration and council operations.

Responsibilities

• Responding to customer enquiries, requests and transactions
• Providing professional and positive customer service
• Maintaining Council information and databases
• Processing payments and transactions
• Working collaboratively across Council departments

Job description

Whitsunday Regional Council in Proserpine invites applications for a Customer Service Officer. This temporary role provides practical experience across customer service, administration and Council operations, offering a friendly, supportive environment and a clear pathway to local government knowledge.

The position is based at the Proserpine Administration Building and runs until 5 February 2027, with possible extension subject to operational requirements.