Casual Customer Experience Officer - Flexible, Varied Role

Whitsunday Regional Council; Proserpine; On-site; AUD 47,000 - 66,000; Full time

Benefits offered by this job

Casual employment

Superannuation entitlements

Job summary

Whitsunday Regional Council in Proserpine is seeking two Casual Customer Service Officers to join our Customer Experience team at the Proserpine Administration Building. You’ll be the first point of contact for residents, handling enquiries, payments and Council services with a friendly, professional approach.

These casual roles offer variety across departments, a supportive team, and the chance to learn new systems while enjoying a local coastal lifestyle.

Qualifications

• Experience in customer service is advantageous.
• Ability to learn new systems and processes quickly.
• Strong interpersonal and organisational skills.

Responsibilities

• Assist customers with enquiries, payments and Council services.
• Process transactions and maintain Council information/databases.
• Work collaboratively across Council departments.

Skills

Customer service

Administration

Communication

Multitasking

Data entry

Job description

Whitsunday Regional Council in Proserpine is seeking two Casual Customer Service Officers to join our Customer Experience team at the Proserpine Administration Building. You’ll be the first point of contact for residents, handling enquiries, payments and Council services with a friendly, professional approach.

These casual roles offer variety across departments, a supportive team, and the chance to learn new systems while enjoying a local coastal lifestyle.