Lived Experience Lead

Wellways Australia Limited; Bairnsdale; Sur place; AUD 80 000 - 84 000; Plein temps

Avantages offerts par ce poste

Salary packaging up to $15,899

Meal and Entertainment allowance up to

Leave loading 17.5%

Paid parental leave after 12 months

Employee Assistance Program

Résumé du poste

Wellways Australia Limited is seeking a passionate Lived Experience Lead to integrate lived experience principles across the Mental Health & Wellbeing Local Service. You will report to the Operations Manager and be a key member of the Local Service Leadership Group, guiding consumer perspective, supervision and practice development.

You will champion high-quality, co-produced services that are inclusive, participant-led, and responsive to diverse community needs, supporting staff through

Qualifications

• Relevant tertiary qualification and/or demonstrated experience
• Current valid Driver’s License and ability to undertake travel
• Current Working with Children Check and NDIS Worker Screening Check
• Right to Work within Australia
• Satisfactory National Police Record Check (valid within 12 months)
• NDIS Worker Orientation Module Certificate

Responsabilités

• Embed lived experience principles across mental health practice within the Local Service Leadership Group
• Champion delivery of high-quality, evidence-based, co-produced services that are inclusive and participant-led
• Support and develop the lived experience workforce through supervision and learning
• Collaborate with leadership to ensure participant feedback informs service improvements and inclusions
• Strengthen connections between the Lived Experience Governance team and service staff for inclusive representation

Connaissances

Lived experience leadership

Stakeholder engagement

Supervision & development

Formation

Tertiary qualification or demonstrated experience

Description du poste

Full time, ongoing role Use your real-life experience to engage, encourage and support community members $58.37 – 60.95 phr (SCHADS Level 6B) + Leave loading + Super + Salary packaging

At Wellways, we celebrate diversity and are committed to creating an inclusive workplace where everyone feels valued, respected and empowered to contribute.

We warmly welcome applications from Aboriginal and Torres Strait Islander peoples, people with lived experience of mental health challenges or disability, people from multicultural backgrounds, and people who identify as LGBTIQA+.

We recognise that diverse experiences and perspectives strengthen our workforce and the communities we support.

About this Program

The Mental Health and Wellbeing Locals are an important part of Victoria’s reformed mental health and wellbeing system.

In Bairnsdale & Orbost, Wellways, Gippsland Lakes Complete Health and Latrobe Regional Health are working together to offer an easy way to access care and support for people aged 26 years and over who are experiencing mental health concerns – including people with co-occurring alcohol and drug support and care needs and their family, carers, and supporters.

Mental Health and Wellbeing Locals are free, voluntary, and easy to access, with no referral required.

About the role

Wellways is seeking a passionate and experienced Lived Experience Lead to embed lived experience principles across the Mental Health & Wellbeing Local Service. Reporting to the Operations Manager, you will be a key member of the Local Service Leadership Group, providing consumer perspective leadership, discipline-specific supervision and practice development.

You will champion the delivery of high-quality, evidence-based and co-produced services that are inclusive, participant-led and responsive to the diverse needs of the community, including people who may experience barriers to accessing support.

In this role, you will support and develop the lived experience workforce through supervision, learning and development, while promoting human rights and recovery-oriented models of care across the service.

You will collaborate with the leadership team to ensure participant and community feedback is ethically collected and used to inform service improvements, address gaps in support and enhance the experience of participants, carers and families.

You will also strengthen connections between the Lived Experience Governance team and service staff, fostering a culture of inclusion, collaboration and meaningful lived experience representation in mental health care.

You will need

• Relevant tertiary qualification and/or demonstrated experience
• Current valid Driver’s License and the ability to undertake travel for the role
• Current Working with Children Check and NDIS Worker Screening Check
• Right to Work within Australia
• Satisfactory National Police Record Check (valid within the last 12 months)
• NDIS Worker Orientation Module Certificate

About Us

Wellways connects people, strengthens families, and transforms communities for individuals of all ages experiencing disabilities or challenges to their social and emotional wellbeing.

A leading for purpose mental health and disability support organisation operating nationally, our services span mental health, disability and community care and reach more than 7000 people each year!

Working with a diverse range of people, Wellways creates an inclusive community where everyone can imagine and achieve their hopes and potential.

What we offer

• A purpose driven culture where people can thrive, everyone is respected, and differences are valued
• An equitable, diverse, and socially inclusive work environment
• Salary packaging up to $15,899 enables you to spend a portion of your salary before it is taxed to pay for things like rent, mortgage repayments, car leasing
• Meal and Entertainment allowance via salary packaging up to $2,650 per annum
• Receive 17.5% leave loading every time you take annual leave
• Paid parental leave after 12 months of ongoing employment
• Access for you and your family to our Employee Assistance Program

Job Description Summary

The Lived Experience Lead, employed by Wellways, is responsible for embedding lived experience principles across our practice at the Mental Health & Wellbeing Local Service.

This role is vital for ensuring that all participants are supported, included and able to access participant-led and holistic mental health care.

The Lived Experience Lead is a key role within the Local Service Leadership Group and reports to the Operations Manager.

Culture

We’re passionate about our work, which is enjoyable, challenging and rewarding. All of our teams work to ensure everyone can imagine and achieve their hopes and potential.

We know that people are unique and the experts on their life and are not defined by impairments, diagnosis or labels.

We aim to specifically promote safety and inclusivity for LGBTIQ+ and First Nations communities.

For a confidential discussion about the role, please contact Lee Brien, on [e-mail]

Applications Close 08/11/2026

Wellways is a leading not-for-profit mental health and disability support organisation operating in Queensland, New South Wales, the Australian Capital Territory, Victoria and Tasmania. Our services span mental health, disability and community care and reach more than 7000 people each year. Our 2000 staff work to create an inclusive community where everyone can imagine and achieve their hopes and potential. We connect people, strengthen families and transform communities for individuals of all ages experiencing disabilities or challenges to their social and emotional wellbeing.

Our Practice Principles guide how we work and interact with participants and partners, with our colleagues and within our communities. To see our Practice Principles poster visit https://media.wellways.org/inline-files/ww383_Practice_Principles.pdf

Wellways Australia Limited is committed to the safeguarding of children and vulnerable people. All applicants applying for roles within Wellways must undergo a screening process prior to their successful appointment.