Lived Experience Lead

Wellways Australia; Bairnsdale; On-site; AUD 80,000 - 84,000; Full time

Benefits offered by this job

Salary packaging

Meal and Entertainment allowance

Leave loading

Paid parental leave

Employee Assistance Program

Job summary

Wellways Australia in Victoria seeks a Lived Experience Lead to embed lived experience principles across the Mental Health & Wellbeing Local Service in Bairnsdale & Orbost. Reporting to the Operations Manager, you will champion inclusive, co-produced services and ensure staff consider consumer perspectives.

You will supervise, mentor, and develop the lived experience workforce, align care with human rights and recovery-oriented models, and help translate feedback into service improvements.

Qualifications

• Relevant tertiary qualification and/or demonstrated experience.
• Current valid Driver's License and the ability to undertake travel for the role
• Current Working with Children Check and NDIS Worker Screening Check
• Right to Work within Australia
• Satisfactory National Police Record Check (valid within the last 12 months)
• NDIS Worker Orientation Module Certificate

Responsibilities

• Embed lived experience principles across the Mental Health & Wellbeing Local Service and champion consumer perspectives.
• Provide supervision, learning and development to the lived experience workforce.
• Collaborate with the leadership team to ensure feedback informs service improvements and enhances participant and carer experience.

Job description

Full time, ongoing role

Use your real-life experience to engage, encourage and support community members

$58.37 - 60.95 phr (SCHADS Level 6B) + Leave loading + Super + Salary packaging

At Wellways, we celebrate diversity and are committed to creating an inclusive workplace where everyone feels valued, respected and empowered to contribute. We warmly welcome applications from Aboriginal and Torres Strait Islander peoples, people with lived experience of mental health challenges or disability, people from multicultural backgrounds, and people who identify as LGBTIQA+. We recognise that diverse experiences and perspectives strengthen our workforce and the communities we support.

About this Program

The Mental Health and Wellbeing Locals are an important part of Victoria's reformed mental health and wellbeing system. In Bairnsdale & Orbost, Wellways, Gippsland Lakes Complete Health and Latrobe Regional Health are working together to offer an easy way to access care and support for people aged 26 years and over who are experiencing mental health concerns - including people with co-occurring alcohol and drug support and care needs and their family, carers, and supporters.

Mental Health and Wellbeing Locals are free, voluntary, and easy to access, with no referral required.

About the role

Wellways is seeking a passionate and experienced Lived Experience Lead to embed lived experience principles across the Mental Health & Wellbeing Local Service. Reporting to the Operations Manager, you will be a key member of the Local Service Leadership Group, providing consumer perspective leadership, discipline-specific supervision and practice development. You will champion the delivery of high-quality, evidence-based and co-produced services that are inclusive, participant-led and responsive to the diverse needs of the community, including people who may experience barriers to accessing support.

In this role, you will support and develop the lived experience workforce through supervision, learning and development, while promoting human rights and recovery-oriented models of care across the service. You will collaborate with the leadership team to ensure participant and community feedback is ethically collected and used to inform service improvements, address gaps in support and enhance the experience of participants, carers and families. You will also strengthen connections between the Lived Experience Governance team and service staff, fostering a culture of inclusion, collaboration and meaningful lived experience representation in mental health care.

You will need:

• Relevant tertiary qualification and/or demonstrated experience


• Current valid Driver's License and the ability to undertake travel for the role


• Current Working with Children Check and NDIS Worker Screening Check


• Right to Work within Australia


• Satisfactory National Police Record Check (valid within the last 12 months)


• NDIS Worker Orientation Module Certificate

About Us

Wellways connects people, strengthens families, and transforms communities for individuals of all ages experiencing disabilities or challenges to their social and emotional wellbeing. A leading for purpose mental health and disability support organisation operating nationally, our services span mental health, disability and community care and reach more than 7000 people each year! Working with a diverse range of people, Wellways creates an inclusive community where everyone can imagine and achieve their hopes and potential.

What we offer

• A purpose driven culture where people can thrive, everyone is respected, and differences are valued


• An equitable, diverse, and socially inclusive work environment


• Salary packaging up to $15,899 enables you to spend a portion of your salary before it is taxed to pay for things like rent, mortgage repayments, car leasing


• Meal and Entertainment allowance via salary packaging up to $2,650 per annum


• Receive 17.5% leave loading every time you take annual leave


• Paid parental leave after 12 months of ongoing employment


• Access for you and your family to our Employee Assistance Program

For a confidential discussion about the role, please contact Lee Brien, on [e-mail]

Wellways is committed to the safeguarding of children and vulnerable people. Successful applicants must undergo a comprehensive screening process prior to their commencement.

Job Description Summary the Lived Experience Lead, employed by Wellways, is responsible for embedding lived experience principles across our practice at the Mental Health & Wellbeing Local Service. This role is vital for ensuring that all participants are supported, included and able to access participant-led and holistic mental health care. The Lived Experience Lead is a key role within the Local Service Leadership Group and reports to the Operations Manag