Live-In Resort Ops Manager | Guest Experience & Growth

RAC WA; Shire Of Manjimup; Vor Ort; AUD 100.000 - 150.000; Vollzeit

Benefits dieser Stelle

On-site accommodation

Incentive Bonus Scheme

Career development opportunities

Employee benefits & discounts

Supportive team culture

Zusammenfassung

RAC Karri Valley Resort in Western Australia seeks an experienced Assistant Resort Manager for a full-time fixed-term role of at least 6 months, with potential extension. Live-on-site accommodation is provided due to after-hours duties and on-call requirements.

You will guide daily operations, guest service and financial performance while building a strong team and superior guest experiences. The role emphasizes leadership across departments, budget oversight, procurement, and safety compliance

Qualifikationen

• Management experience in hospitality, tourism or accommodation.
• Proven ability to lead teams and drive operational excellence.
• Strong financial management skills including budgeting, labour management and reporting.
• Willingness to live on-site and work a 7-day roster.

Aufgaben

• Support the Resort Manager in day-to-day operations and financial performance.
• Provide leadership to department managers to achieve strong outcomes.
• Deliver exceptional guest experiences and check guest feedback.
• Recruit, develop and mentor team members while fostering a positive culture.
• Manage staffing, budgeting, procurement and cost control.

Kenntnisse

Team leadership

Budgeting

Stakeholder management

Operational excellence

Customer service

WHS compliance

Tools

Hospitality management systems

MS Office

Jobbeschreibung

RAC Karri Valley Resort in Western Australia seeks an experienced Assistant Resort Manager for a full-time fixed-term role of at least 6 months, with potential extension. Live-on-site accommodation is provided due to after-hours duties and on-call requirements.

You will guide daily operations, guest service and financial performance while building a strong team and superior guest experiences. The role emphasizes leadership across departments, budget oversight, procurement, and safety compliance