Live-In Assistant Resort Manager — Lakeside Retreat

Rac Wa; Pemberton; On-site; AUD 85,000 - 110,000; Full time

Benefits offered by this job

On-site accommodation provided

Competitive salary with incentive

RAC employee benefits

Career development opportunities

Job summary

RAC Karri Valley Resort is seeking an Assistant Resort Manager to join our live-on-site team on a full-time fixed-term basis for at least 6 months, with potential extension and support for the resort's operational success and guest experiences.

Ideal candidates will have hospitality leadership experience, strong financial and staffing management skills, and a commitment to safety and guest service in a regional setting.

Qualifications

• Experience leading teams in hospitality, tourism or accommodation.
• Strong financial management, budgeting and labour control.
• Excellent leadership, communication and stakeholder management.
• Knowledge of WHS and employment compliance requirements.
• Ability to live on-site and work after-hours when required.

Responsibilities

• Support the Resort Manager in day-to-day operations and financial performance.
• Provide leadership and mentorship to department managers.
• Deliver exceptional guest experiences across accommodation and F&B.
• Manage guest feedback and resolve escalated issues.
• Oversee budgeting, forecasting, procurement and cost control.
• Ensure safety and compliance across all resort operations.
• Foster strong relationships with local communities and stakeholders.

Skills

Leadership

Team management

Financial management

Budgeting

Staffing and labour management

Communication

Problem solving

Customer service

Education

Senior First Aid Certificate

National Police Clearance

Approved Manager Licence

Driver's Licence

Tools

Microsoft Office

Hospitality management systems

Job description

RAC Karri Valley Resort is seeking an Assistant Resort Manager to join our live-on-site team on a full-time fixed-term basis for at least 6 months, with potential extension and support for the resort's operational success and guest experiences.

Ideal candidates will have hospitality leadership experience, strong financial and staffing management skills, and a commitment to safety and guest service in a regional setting.