Live-In Assistant Manager, Park & Guest Experience

Discovery Parks; Townsville City; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Fully furnished onsite accommodation

Exclusive staff discounts on holidays

Ongoing training and career growth

Internal promotion opportunities

Job summary

Discovery Parks – Townsville is offering a hands-on Assistant Manager role in tropical North Queensland. You will work closely with the Park Manager, supporting day-to-day operations and leading a team of about 20 staff to deliver outstanding guest experiences in a busy, year-round property with 90 rooms and extensive facilities.

The role includes after-hours/on-call responsibilities approximately 4–5 nights per week, onsite accommodation, and opportunities for career progression within

Qualifications

• Driver License - Essential
• A current or ability to obtain a Working with Children Check
• Experience within tourism, accommodation, hospitality or a similar environment
• Strong people leadership and customer service skills
• A practical, hands-on approach
• The ability to support and motivate a busy team
• Flexibility to work across different areas of the property
• Confidence working in a busy, year-round operation
• Willingness to participate in the after-hours/on-call roster

Responsibilities

• Supporting the Park Manager with the day-to-day running of the property
• Leading, supporting and motivating the onsite team
• Delivering a high standard of guest service
• Supporting reception and general park operations
• Maintaining strong presentation and operational standards
• Being hands‑on and stepping in wherever required
• Supporting pool and kids' club operations as required
• Participating in the after-hours/on-call roster

Skills

Driver license

WWCC (Working with Children Check)

Hospitality experience

People leadership

Hands-on

Team motivation

Flexibility

After-hours/on-call

Job description

Discovery Parks – Townsville is offering a hands-on Assistant Manager role in tropical North Queensland. You will work closely with the Park Manager, supporting day-to-day operations and leading a team of about 20 staff to deliver outstanding guest experiences in a busy, year-round property with 90 rooms and extensive facilities.

The role includes after-hours/on-call responsibilities approximately 4–5 nights per week, onsite accommodation, and opportunities for career progression within