Live-In Park Operations & Front Desk Leader

Discovery Parks; Bright; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Discounted park accommodation for you

G’Day Rewards discounts

Employee Assistance Program (EAP)

Internal promotions and opportunities

Service recognition awards

Job summary

Discovery Parks in Bright, VIC seeks an experienced Park Manager for a live-in role with accommodation provided. You will lead front office operations, park services, and guest experiences, while coordinating maintenance and grounds care to ensure a safe, well-maintained park.

The role requires a flexible attitude to hours, including weekends and after-hours, with a focus on staff development and high-quality customer service in a regional town setting.

Qualifications

• Proven hospitality management experience or equivalent in related industries.
• Experience developing and training staff.
• Strong computer skills, esp. MS Office.
• Knowledge of WHS responsibilities and compliance.
• Customer-facing communication skills and tourism interest.

Responsibilities

• Deliver exceptional customer service for guests and staff.
• Manage Front Office operations and administration.
• Oversee Park Operations including grounds and cleaning.
• Support marketing tasks, local area marketing and revenue initiatives.
• Be available for on-call roster as required.

Skills

Hospitality management

Staff development

MS Office

WH&S knowledge

Customer service

Tools

RMS reservations system

Job description

Discovery Parks in Bright, VIC seeks an experienced Park Manager for a live-in role with accommodation provided. You will lead front office operations, park services, and guest experiences, while coordinating maintenance and grounds care to ensure a safe, well-maintained park.

The role requires a flexible attitude to hours, including weekends and after-hours, with a focus on staff development and high-quality customer service in a regional town setting.