Light Rail OCC Regulator & Safety Lead

Keolis; Gold Coast City; On-site; AUD 62,000 - 66,000; Full time

Benefits offered by this job

Competitive pay starting at $45.16 per

Superannuation on top of rates

Salary Packaging

Education opportunities

Employee Assistance Program

Flexible work options

Free onsite parking

Job summary

Keolis Gold Coast is seeking a Regulator to support the OCC on the Gold Coast Light Rail, ensuring world-class operation, safety-first processes and timely response to incidents.

Reporting to the Operations Manager, you will monitor KPI performance, coordinate resources, log defects, and drive continuous improvement while maintaining safety as the top priority across all shifts on a 24/7 roster, on-site at the Gold Coast.

Qualifications

• Fluent in English with excellent written and verbal communication skills.
• Exceptional safety record and performance history.
• Ability to take and follow instructions in a high-pressure environment.
• Must hold a full, unrestricted driver’s licence.
• Willingness to work across all shifts on a 24/7 roster.

Responsibilities

• Managing service performance within operational, emergency, and incident response plans & procedures.
• Collection of evidence such as CCTV and other data with proper chain of custody.
• Logging defects and unplanned events and coordinating with maintenance, technical and cleaning teams.
• Coordinate resources across all departments and subcontractors, ensuring compliance with regulations.
• Monitor safety and security of depots via CCTV and help points; perform OCC duties as required.
• On-site incident response and coordination of incident recovery as KGC Commander.

Skills

Fluent English

Excellent communication

Safety focus

Team player

Education

Certificate III in Light Rail Driving or equivalent

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Keolis Gold Coast is seeking a Regulator to support the OCC on the Gold Coast Light Rail, ensuring world-class operation, safety-first processes and timely response to incidents.

Reporting to the Operations Manager, you will monitor KPI performance, coordinate resources, log defects, and drive continuous improvement while maintaining safety as the top priority across all shifts on a 24/7 roster, on-site at the Gold Coast.