Lifestyle Technical Specialist

ABN Group; Melbourne; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Onsite gym

Work from home option

Barista coffee onsite

Regular social events

Discounts on building your own home

Learning & development

Job summary

ABN Group, a leading Australian builder and lifestyle technology provider, is seeking a Lifestyle Technical Specialist to be the technical expert for lighting, electrical and smart home solutions within our home-building ecosystem. You will support customers and consultants with complex technical needs and help translate technical concepts into practical lifestyle decisions.

In this office-based role, you will work closely with the Lifestyle team, suppliers and construction partners to ensure

Qualifications

• Strong technical knowledge across electrical, HVAC, smart home tech, or residential construction.
• Experience interpreting residential plans and technical documentation.
• Excellent communication and ability to explain technical concepts to customers.

Responsibilities

• Act as the technical expert across lighting, electrical, heating and cooling, skylights, security, connectivity and smart home solutions.
• Support consultants and customers with complex technical requirements and product selections.
• Deliver training, coaching and technical guidance across the Lifestyle team.
• Partner with suppliers, contractors and construction teams to achieve quality customer outcomes.
• Review plans and customer selections for accuracy, compliance and buildability.
• Identify opportunities to improve processes, products and the customer experience.
• Stay across emerging technologies and introduce innovative lifestyle solutions.

Skills

Electrical

HVAC

Smart home tech

Residential construction

Education

Electrical trade qualification

Job description

Who Are We?

At ABN Group, we're Australia's leaders in construction, property and finance. In Victoria, you'll know us through Boutique Homes and Homebuyers Centre. Our mission is to deliver the dream of home ownership, and we're always looking for great people to help create that dream.

Your Impact

Are you an electrician or technical specialist looking to take your career off the tools and into a role where you can influence the customer experience?

As our Lifestyle Technical Specialist, you'll be the technical expert supporting the products and technologies that help turn a house into a home. From lighting, heating and cooling, skylights and ventilation through to security, connectivity and smart home automation, you'll play a key role in helping customers create homes that suit their lifestyle.

Working closely with our Lifestyle team, suppliers, trade partners and construction stakeholders, you'll provide technical leadership, support innovation and ensure customer selections are practical, buildable and delivered to the highest standard.

Key responsibilities:

• Act as the technical expert across lighting, electrical, heating and cooling, skylights, security, connectivity and smart home solutions
• Support consultants and customers with complex technical requirements, product selections and tailored lifestyle solutions
• Deliver training, coaching and technical guidance across the Lifestyle team
• Partner with suppliers, contractors and construction teams to achieve quality customer outcomes
• Review plans, documentation and customer selections to ensure accuracy, compliance and buildability
• Identify opportunities to improve processes, products and the customer experience
• Stay across emerging technologies and help introduce innovative lifestyle solutions into new homes

What We're Looking For

• Strong technical knowledge gained through electrical, HVAC, smart home technology or residential construction experience
• Experience interpreting residential plans and technical documentation
• Excellent communication skills and the ability to explain technical concepts in a simple, customer friendly way
• Strong stakeholder management skills and experience working with suppliers, contractors or trade partners
• A proactive problem solver with exceptional attention to detail
• Experience coaching, training or supporting others to build technical capability
• Strong organisational skills and the ability to manage competing priorities
• An electrical trade qualification will be highly regarded, making this an ideal opportunity for an electrician looking to transition into an office based technical role

Why You’ll Love Working With Us

People are at the heart of everything we do. We've built a culture around caring for your physical, mental and financial wellbeing while supporting your professional growth and development.

Here’s some of what you’ll enjoy:

• Health and wellbeing initiatives including onsite gym, flu vaccinations, skin checks, massages and financial wellbeing seminars.
• Genuine work life balance, including the opportunity to work from home once established in the role.
• Subsidised barista made coffee onsite.
• Regular social events and celebrations.
• Discounts on building your own home.
• Ongoing learning and development opportunities across one of Australia's leading residential building group

Check out our IG here: @abngroup.au

At ABN Group, we value diversity and inclusion and welcome applications from people of all backgrounds.You must have the right to live and work in Australia to apply.