Licensed Customs Broker & Import Operations Manager

Private Advertiser; Perth; Hybrid; AUD 110,000 - 130,000; Full time

Benefits offered by this job

Hybrid work arrangement

Job summary

Private Advertiser in Perth seeks an experienced Licensed Customs Broker & Import Operations Manager to own import declarations, compliance and national freight coordination in a growing Australian distribution business.

You will oversee end-to-end import operations from supplier dispatch to delivery, liaise with transport and regulatory bodies, and drive process improvements while working in a flexible hybrid setup.

Job description

Licensed Customs Broker & Import Operations Manager

Take ownership of customs clearance, national import logistics and regulatory compliance for a growing Australian business.

An established, privately owned Australian import and distribution business is seeking an experienced Licensed Customs Broker & Import Operations Manager to join its Perth-based operations team.

Operating nationally and working with international suppliers, the business is continuing to invest in its people, systems and supply chain capabilities.

This is an opportunity for an experienced customs and imports professional to take ownership of a broad and varied role, combining hands‑on customs clearance with national freight coordination, regulatory compliance and process improvement.

We're looking for someone who is organised, commercially minded and comfortable working independently while being part of a collaborative team.

The Role

Reporting to senior management, you'll oversee import operations from supplier dispatch through to customs clearance, transport and delivery.

You'll have genuine ownership of the import function and the opportunity to improve systems and processes as the business continues to grow.

Customs Clearance & Import Operations

Prepare and lodge import declarations in accordance with Australian customs requirements.

Manage customs documentation, tariff classifications, duty assessments and import compliance.

Coordinate biosecurity requirements, inspections and regulatory approvals.

Liaise with shipping lines, freight forwarders, government agencies and international suppliers.

Maintain accurate import records and ensure compliance with relevant legislation.

National Freight & Transport Coordination

Coordinate FCL container movements from Australian ports to warehouses and delivery locations nationally.

Organise container collections, sideloader deliveries and empty‑container returns.

Monitor vessel arrivals, container availability, delivery schedules and shipment delays.

Minimise detention, demurrage and unnecessary freight costs.

Review freight invoices and identify opportunities for operational improvements.

Product Compliance & Labelling

Review imported products against applicable Australian regulatory requirements.

Coordinate food labelling compliance, including ingredient declarations, allergens, nutrition information and country‑of‑origin requirements.

Work with international suppliers to obtain product specifications and supporting documentation.

Assist with compliance assessments for new product launches.

Maintain regulatory records and product compliance documentation.

About You

We're seeking a capable professional who enjoys taking ownership, solving problems and improving the way things are done.

Demonstrated experience in customs clearance and import operations.

Strong knowledge of Australian customs legislation and import requirements.

Experience coordinating international shipments and container transport.

Excellent organisational skills and attention to detail.

Strong communication and problem‑solving abilities.

Ability to manage competing priorities and work independently.

Confidence using business systems and technology.

Highly regarded:

Experience with imported food, beverages or consumer goods.

Understanding of Australian food standards and labelling requirements.

Experience with national container transport and logistics.

Familiarity with ERP systems and product master data.

Experience improving operational processes or implementing new systems.

Flexible Working Arrangements

We believe great people do their best work when they have the right balance of flexibility, responsibility and teamwork.

This is a Perth-based role offering a hybrid working arrangement, with approximately 2–3 days per week in the office and the flexibility to work from home on other days, subject to operational requirements.

We welcome applications from experienced professionals seeking better work‑life balance, including those returning to the workforce after a career break.

Above all, we're looking for someone who takes ownership, enjoys working collaboratively and delivers results.

What's on Offer?

Competitive salary of $110,000–$130,000 plus superannuation, depending on experience.

Full‑time, permanent position based in Perth.

Hybrid working arrangements, including work‑from‑home opportunities.

A broad role with genuine responsibility and autonomy.

Opportunity to contribute to a growing national business.

Direct involvement in improving import, compliance and logistics processes.

Supportive management and a practical, solutions‑focused working environment.

Long‑term career opportunity with scope to develop the role as the business grows.