Customs Broker

Stone Freight Solutions; Brisbane; Hybrid; AUD 70,000 - 110,000; Full time

Job summary

Stone Freight Solutions is seeking a locally licensed Customs Broker for a full-time role across multiple cities with flexible WFH arrangements. The ideal candidate will lodge formal customs declarations, mentor entry staff, and ensure compliance with government regulations and INCOTERMS.

Strong communication, detail orientation and problem-solving are essential. Responsibilities include process improvement, handling audits, refunds and working with advisory teams, while maintaining knowledge of

Qualifications

• Must have current Australian Customs Brokers Licence
• CPD completed historically and up to date currently
• Must have 19.1 and 19.2 approved arrangement accreditation with DAFF
• Strong understanding of government regulations and law, international shipping regulations, customs procedures, and INCOTERMS.
• Excellent communication and interpersonal skills.
• CW1 experience preferred
• Detail-oriented with strong problem-solving abilities.
• Knowledge and experience lodging a diverse range of commodities.
• Sound knowledge of Microsoft applications (Excel, Outlook).
• Experience with BICON and COLS.

Responsibilities

• Formal lodgment of customs declarations
• Mentor and support to compilers/classifiers
• Assess commodity and documentation for accuracy and compliance
• Ensure classification aligns with acts and regulations
• Identify lowest duty and GST where possible
• Provide accurate CPD responses with supporting detail
• Deliver high level customer service for technical matters
• Assist with internal audits and refunds/drawbacks
• Collaborate with advisory team and drive process improvements
• Maintain knowledge of relevant legislations and attend learning seminars

Skills

Communication

Attention to detail

Problem solving

Teamwork

Industry knowledge

Education

Australian Customs Brokers Licence

DAFF 19.1/19.2 accreditation

Tools

Excel

Outlook

BICON

COLS

CW1 experience

Job description

Seeking locally licenced Customs Broker to join Leading Australian owned International Freight Forwarder with or locally owned with offices nationally seeking a locally experienced Licenced Customs Broker for full time role either Sydney, BNE, MELB, ADL, PER- WFH on offer 2 day per week.

Tasks for the role include;

• Formal lodgment of customs declarations
• Provide mentorship and support to compilers/classifiers
• Assess commodity and non commodity documentation to ensure accuracy and compliance
• Understand a diverse range of commodities and ensure classification is in line with Government Acts and regulations
• Strive to identify and use the lowest rate of duty and GST for all entries
• Ensure CP questions are answered accurately with supporting detail
• Ensure outcomes such as directions are accurate and as desired
• Provide a high level of customer service internally and externally for technical advice matters
• Assist with internal audits
• Complete refund and drawback applications as required.
• Collaborate with our advisory team
• Identify opportunities for process improvement
• Maintain knowledge of relative legislations
• Attend seminars as required for learning and current events. Online and face-to-face
• Maintain government relations and monitor border watch concerns

Experience and skills required for this role include;

• Must have current Australian Customs Brokers Licence
• CPD completed historically and up to date currently
• Must have 19.1 and 19.2 approved arrangement accreditation with DAFF
• Strong understanding of government regulations and law, international shipping regulations, customs procedures, and INCOTERMS.
• Excellent communication and interpersonal skills.
• CW1 experience preferred
• Detail-oriented with strong problem-solving abilities.
• Knowledge and experience lodging a diverse range of commodities.
• Sound knowledge of Microsoft applications (Excel, Outlook).
• Experience with BICON and COLS.
• Motivated individual who works well within a corporate, compliance-focused industry environment.
• Teamwork oriented.
• Comply with Quality Management System requirements.

Looking for Brokers with approx 2-5 years current and local experience.