Licences & Permits Support Lead — Flexible Hours

Council Jobs; Brisbane; In loco; AUD 89.000 - 96.000; Tempo pieno

Vantaggi offerti da questo lavoro

Flexible working hours

Free gym and wellness centre

Award winning superannuation fund

Generous leave provisions

Descrizione del lavoro

Brisbane City Council is seeking an administrator to support the new City Licences and Permits branch. You will process licence and permit applications, manage service requests and correspondence, and ensure compliance with relevant legislation and standards.

You will also provide day-to-day guidance, coaching and support to team members, helping drive consistent service delivery and continual improvement across workflows.

Competenze

• Experience providing high-quality administrative and business support across multiple work streams.
• Strong written and verbal communication to handle customer enquiries.
• Excellent organisational skills and ability to meet deadlines.
• Ability to coordinate workloads and drive process improvements.
• Experience using business systems and Microsoft Office applications with accuracy.

Mansioni

• Process licence and permit applications and manage service requests.
• Provide day-to-day coaching and guidance to team members.
• Ensure services are delivered in line with legislation, policies and standards.
• Build strong stakeholder relationships and drive continuous improvement.

Conoscenze

Teamwork

Admin Support

Research

Communication

Time Management

Analytics

MS Office

Stakeholder Relationships

Descrizione del lavoro

Brisbane City Council is seeking an administrator to support the new City Licences and Permits branch. You will process licence and permit applications, manage service requests and correspondence, and ensure compliance with relevant legislation and standards.

You will also provide day-to-day guidance, coaching and support to team members, helping drive consistent service delivery and continual improvement across workflows.