Library Tech Lead: Digital Platforms & AI

Mornington Peninsula Shire; Mornington; On-site; AUD 100,000 - 110,000; Full time

Benefits offered by this job

Permanent full-time role (35h)

Band 6 salary $99,732–$109,561 per ann

Job summary

Mornington Peninsula Shire is seeking a Library Services Lead – Digital Technology to oversee library systems, digital platforms and technology infrastructure across the Mornington Peninsula Libraries network. You will provide expert guidance to ensure secure, reliable services aligned with Council priorities and community needs.

The role requires tertiary qualifications in Library and Information Services, ALIA membership eligibility, and substantial experience with library management systems,

Qualifications

• Tertiary qualification in Library and Information Services and eligibility for associate membership with ALIA and/or extensive experience in a similar role, with demonstrated experience managing and supporting library management systems and digital platforms.
• Strong knowledge of contemporary library technologies, digital platforms and emerging technologies, including artificial intelligence, with the ability to evaluate, implement and optimise technology solutions.
• Highly developed communication, interpersonal and facilitation skills, with experience consulting, influencing, negotiating and delivering training, coaching and user support.
• Experience maintaining data quality, integrity, privacy and security across systems, and analysing data to develop meaningful reports and insights that support service improvement.
• Proven ability to build productive stakeholder and supplier relationships and manage supplier performance, contracts and service outcomes to deliver customer-focused technology services.

Responsibilities

• Manage and improve library management systems, digital platforms, online services, website content and technology equipment, ensuring reliability, security and accessibility.
• Resolve technology issues and provide staff training, guidance and documentation to minimise disruption and build digital capability.
• Maintain accurate, secure and accessible data, providing reporting and analysis to support planning, decision-making and continuous improvement.
• Manage relationships with technology providers and stakeholders, overseeing supplier performance, contracts and service outcomes.
• Deliver digital initiatives and service improvements, drawing on emerging technologies, including artificial intelligence, to strengthen digital inclusion and customer experiences.

Skills

Digital platforms

Emerging technologies

Communication skills

Data reporting

Stakeholder management

Staff training

Education

Library & Information Services degree

ALIA membership eligibility

Tools

Library management systems

AI technologies

Job description

Mornington Peninsula Shire is seeking a Library Services Lead – Digital Technology to oversee library systems, digital platforms and technology infrastructure across the Mornington Peninsula Libraries network. You will provide expert guidance to ensure secure, reliable services aligned with Council priorities and community needs.

The role requires tertiary qualifications in Library and Information Services, ALIA membership eligibility, and substantial experience with library management systems,