Library Services Lead - Digital Technology

Mornington Peninsula Shire; Mornington; On-site; AUD 100,000 - 110,000; Full time

Benefits offered by this job

Permanent full-time role (35h)

Band 6 salary $99,732–$109,561 per ann

Job summary

Mornington Peninsula Shire is seeking a Library Services Lead – Digital Technology to oversee library systems, digital platforms and technology infrastructure across the Mornington Peninsula Libraries network. You will provide expert guidance to ensure secure, reliable services aligned with Council priorities and community needs.

The role requires tertiary qualifications in Library and Information Services, ALIA membership eligibility, and substantial experience with library management systems,

Qualifications

• Tertiary qualification in Library and Information Services and eligibility for associate membership with ALIA and/or extensive experience in a similar role, with demonstrated experience managing and supporting library management systems and digital platforms.
• Strong knowledge of contemporary library technologies, digital platforms and emerging technologies, including artificial intelligence, with the ability to evaluate, implement and optimise technology solutions.
• Highly developed communication, interpersonal and facilitation skills, with experience consulting, influencing, negotiating and delivering training, coaching and user support.
• Experience maintaining data quality, integrity, privacy and security across systems, and analysing data to develop meaningful reports and insights that support service improvement.
• Proven ability to build productive stakeholder and supplier relationships and manage supplier performance, contracts and service outcomes to deliver customer-focused technology services.

Responsibilities

• Manage and improve library management systems, digital platforms, online services, website content and technology equipment, ensuring reliability, security and accessibility.
• Resolve technology issues and provide staff training, guidance and documentation to minimise disruption and build digital capability.
• Maintain accurate, secure and accessible data, providing reporting and analysis to support planning, decision-making and continuous improvement.
• Manage relationships with technology providers and stakeholders, overseeing supplier performance, contracts and service outcomes.
• Deliver digital initiatives and service improvements, drawing on emerging technologies, including artificial intelligence, to strengthen digital inclusion and customer experiences.

Skills

Digital platforms

Emerging technologies

Communication skills

Data reporting

Stakeholder management

Staff training

Education

Library & Information Services degree

ALIA membership eligibility

Tools

Library management systems

AI technologies

Job description

Library Services Lead - Digital Technology

Mornington Peninsula Shire is Victoria's destination municipality, characterised by unique townships, highly productive agriculture, world renowned landscapes, tourist regions, and areas of national and international conservation significance within a vital Green Wedge.

The Shire is responsible for a broad range of infrastructure and community services that support the wellbeing and prosperity of our diverse community. With approximately 1,000 employees, it is a busy and vibrant workplace.

What's on Offer

• Security - Permanent full-time role, 35 hours per week, working across the Mornington Peninsula Libraries network. Band 6 (Libraries) - $99,732- $109,561 per annum (excl. super).
• Culture - Positive, fun and inclusive work environment that is underpinned by our core values which are integral to everything we do. These are Integrity, Openness, Courage, Respect, and Excellence.
• Career - Opportunity to grow and develop with excellent learning and development opportunities.
  

About the Role

As Library Services Lead – Digital Technology, you will lead the management and continuous improvement of library systems, digital platforms, technology infrastructure and data to support efficient, accessible and customer-focused library services. You will provide expert advice and technical leadership to ensure library technologies are secure, reliable and aligned with Council priorities and evolving community needs.

Reporting to the Coordinator Library Services, your core responsibilities include:

• Manage and improve library management systems, digital platforms, online services, website content and technology equipment, ensuring reliability, security and accessibility.
• Resolve technology issues and provide staff training, guidance and documentation to minimise disruption and build digital capability.
• Maintain accurate, secure and accessible data, providing reporting and analysis to support planning, decision-making and continuous improvement.
• Manage relationships with technology providers and stakeholders, overseeing supplier performance, contracts and service outcomes.
• Deliver digital initiatives and service improvements, drawing on emerging technologies, including artificial intelligence, to strengthen digital inclusion and customer experiences.

You will work across library branches, on the Library Van and in community settings as required, providing operational leadership and responsive, inclusive support to library users.

About You

• Tertiary qualification in Library and Information Services and eligibility for associate membership with ALIA and/or extensive experience in a similar role, with demonstrated experience managing and supporting library management systems and digital platforms.
• Strong knowledge of contemporary library technologies, digital platforms and emerging technologies, including artificial intelligence, with the ability to evaluate, implement and optimise technology solutions.
• Highly developed communication, interpersonal and facilitation skills, with experience consulting, influencing, negotiating and delivering training, coaching and user support.
• Experience maintaining data quality, integrity, privacy and security across systems, and analysing data to develop meaningful reports and insights that support service improvement.
• Proven ability to build productive stakeholder and supplier relationships and manage supplier performance, contracts and service outcomes to deliver customer-focused technology services.

This position requires a National Police Record Check, Working with Children Check and a drivers licence.

The Mornington Peninsula Shire is committed to creating a diverse and safe environment. We are proud to be an equal opportunity and Child Safe employer. We encourage applications from First Nations people, culturally and linguistically diverse people, people with disabilities, neurodiverse people, and people of all genders, sexualities and age groups.

Mornington Peninsula Shire undertakes a variety of employment screening checks. This includes employment references, Working with Children Checks and Nationally Coordinated Criminal History Check (NCCHC).

Applicants must have valid Australian work rights.

Applications Close: 11:59pm, 16th November 2026.