Library & Records Support Officer

NSW Department of Education; Parramatta; On-site; AUD 78,000 - 85,000; Full time

Benefits offered by this job

35 hour working week

Annual leave loading

Flex leave entitlements

Mobility across the Department

Job summary

NSW Department of Education in Parramatta invites applications for an ongoing full-time administrative role. The role delivers programs to improve educational standards and supports the Directorate with clerical and executive services.

Based in a busy office environment, you will manage records, prepare reports and liaise with internal and external stakeholders. You will handle priority workloads, coordinate meetings, and ensure confidentiality.

Qualifications

• Ability to manage competing priorities, meet deadlines and maintain accuracy and consistency.
• Strong communication and customer service skills to respond to a range of internal and external enquiries.
• Flexibility to work across Learning and Wellbeing, adapt to different work environments and use a range of technologies to achieve business outcomes.
• Knowledge of and commitment to implementing the Department’s Aboriginal Education Policy and upholding the Department’s Partnership Agreement with the NSW AECG and to ensure quality outcomes for Aboriginal people.

Responsibilities

• Complete business workflows, manage records, process data and maintain accurate registers in line with approved procedures.
• Provide executive, administrative and clerical support to the Directorate management team.
• Manage mail, prepare reports and meeting papers, maintain records and coordinate meeting arrangements.
• Respond to enquiries, provide accurate information and refer matters as required, while maintaining confidentiality and a customer-focused approach.
• Use business systems and technology to support efficient service delivery and develop an annual work plan with the supervisor.

Skills

Strong communication

Customer service

Time management

Adaptability

Confidentiality

Job description

NSW Department of Education in Parramatta invites applications for an ongoing full-time administrative role. The role delivers programs to improve educational standards and supports the Directorate with clerical and executive services.

Based in a busy office environment, you will manage records, prepare reports and liaise with internal and external stakeholders. You will handle priority workloads, coordinate meetings, and ensure confidentiality.