Library Officer

The City of Cockburn; Cockburn; On-site; AUD 80,000 - 85,000; Full time

Benefits offered by this job

Flexible work options

Employer perks

Job summary

The City of Cockburn invites applications for a customer-focused Library Officer to join the Success Library team. You will deliver a welcoming, inclusive library service and assist customers with resources and technology.

You’ll support programs for children and adults and help with daily library operations. Reporting to the Branch Coordinator, you’ll promote digital literacy, handle circulation tasks, and work collaboratively in a busy public-facing environment to foster lifelong learning and

Qualifications

• Excellent communication skills and a friendly, inclusive approach to customer service.
• Confidence using computers, Microsoft Office and digital technologies, with a willingness to help others develop their digital skills.
• Strong problem-solving abilities and the ability to work collaboratively in a team.
• Experience in customer service or a community-focused environment.
• Completion of Year 12, or a Certificate III or IV in Library and Information Services, or equivalent.

Responsibilities

• Provide friendly and efficient customer service at the library.
• Assist customers to access library resources and technology.
• Support delivery of library programs for children and adults.
• Contribute to day-to-day library operations including circulation desk services.
• Perform collection maintenance and administrative tasks.
• Promote digital literacy within the community.

Skills

Customer service

Communication

Digital literacy

Microsoft Office

Teamwork

Diversity engagement

Education

Year 12 completion

Certificate III or IV in Library and Information Services

Tools

Library databases

Job description

Community and Place Directorate | Library

• Make a difference by supporting lifelong learning andcommunity connection
• Flexible work options, super up to 16% + employeeperks
• Free Cockburn ARC gym membership and wellnessprograms

About Us

The City of Cockburn is centrally located in the southernsuburbs of Perth, on Whadjuk country. We’re a place of experiences,just 20 minutes’ from Perth city, with everything from pristinebeaches and wetlands to theme parks and world-class recreationfacilities.

At the City of Cockburn, we’re more than just a local government– we’re a vibrant, forward-thinking organisation that puts ourpeople first. Our team is united by a shared desire to make animpact by helping to achieve our vision - Cockburn, the best placeto be.

About the Role

We have a fantastic opportunity for a customer-focused LibraryOfficer to join our Success Library team and help deliver awelcoming, inclusive and community-focused library service.

Reporting to the Branch Coordinator, you’ll provide friendly andefficient customer service, assist customers to access libraryresources and technology, and support the delivery of libraryprograms for children and adults. You’ll also contribute today-to-day library operations, including circulation desk services,collection maintenance, administrative tasks and promoting digitalliteracy within the community.

This is an opportunity to help create a positive libraryexperience for people of all ages and backgrounds while supportinglifelong learning, creativity and community connection.

About you

We’re seeking a motivated and adaptable individual with agenuine passion for customer service, community engagement andlearning. You’ll be confident communicating with people fromdiverse backgrounds, comfortable using digital technologies andable to work collaboratively in a busy public-facingenvironment.

Besides demonstrated experience, you’ll need to have:

• Excellent communication skills and a friendly, inclusiveapproach to customer service.
• Confidence using computers, Microsoft Office and digitaltechnologies, with a willingness to help others develop theirdigital skills.
• Strong problem-solving abilities and the ability to workcollaboratively in a team.
• Experience in customer service or a community-focusedenvironment.
• Completion of Year 12, or a Certificate III or IV inLibrary and Information Services, or equivalent.

Salary and Benefits

Salary range fromLevel 3 Step 1 – Step 4($79,984.88 - $85,456.04)oftheCity of Cockburn Industrial Agreement 2025, based onqualifications and experience.

Need more information?

We encourageapplicants to read the position description for a fullunderstanding of the role before applying. For a confidentialdiscussion about the role, please contact Michelle Bellberry,Success Branch Coordinator on [phone].

To be eligible for this role you must be legally permitted towork in Australia on a full-time permanent basis. All applicantsare required to undergo a pre-employment process which includes afitness for work assessment, alcohol and drug screening,qualification/licence checks and a Nationally Coordinated CriminalHistory Check.

Closing Date

Tuesday 24 November2026at 5pm. The City of Cockburn reserves the right tocommence shortlisting and close the advertising period early. Weare currently not accepting applications from agencies.

We value equal opportunities for all which is why the City ofCockburn strongly encourages candidates from diverse backgrounds toapply. Every applicant is valued here.

City of Cockburn
Whadjuk Boodjar
9 Coleville Crescent,
Spearwood 6163

PO Box 1215, Bibra Lake DC ,
Western Australia, 6965

Office opening hours:

8.30am to 4.30pm
Monday to Friday (excluding public holidays)

The City of Cockburn acknowledges the Nyungar people of Beeliar Boodjar. Long ago, now and in the future they care for Country.
We acknowledge a continuing connection to Land, Waters and Culture and pay our respects to Elders, past and present.