Library Officer

City of Moreton Bay; Burpengary; On-site; AUD 60,000 - 82,000; Full time

Benefits offered by this job

Nine-day fortnight

Salary packaging options

Discounted health insurance

Study assistance

Professional development

Job summary

City of Moreton Bay is seeking a Library Officer for Burpengary and Woodford to support daily branch operations, deliver friendly customer service and contribute to programs that inspire learning and discovery.

You will mentor staff, provide reader advisory, and work with library systems to ensure access to resources while engaging with the local community. A Working with Children Check is required or obtainable within two months.

Qualifications

• Experience in a customer-focused role.
• Comfort using a range of digital technologies and library systems.
• Current Working with Children Check (Blue Card) or ability to obtain within two months.

Responsibilities

• Support daily library branch operations and service delivery.
• Lead, coordinate and support library team members and staff development.
• Deliver excellent customer service with knowledge of collections and reader advisory.
• Develop, promote and facilitate engaging community programs.

Skills

Customer service

Communication skills

Team leadership

Reader advisory

Digital literacy

Tools

Library systems

Digital resources

Job description

• Location: Opportunities available at Burpengary & Woodford

Join City of Moreton Bay as a Library Officer, and help create welcoming, engaging and connected community spaces through exceptional contemporary library services.

In this hands on role, you'll support the daily operations of the library branch, guide and mentor team members, deliver outstanding customer experiences and contribute to programs and services that inspire learning, discovery and community participation.

Additionally, you will:

• Support the daily operations of a library branch, ensuring smooth service delivery and positive customer experiences
• Lead, coordinate and support library team members by overseeing routine work and assisting with staff development and capability building
• Deliver quality customer service through expert knowledge of library collections, resources and services, including reader advisory and reference assistance
• Develop, promote and facilitate engaging library programs that encourage community participation, lifelong learning and access to information

Please note: positions will require availability to work any 5 out of 7 days as part of the ordinary hours, including weekends.

Roster - Woodford

About you

You’re passionate about connecting people with information, ideas and experiences and understand the important role libraries play in building strong, vibrant communities. You enjoy creating welcoming spaces, delivering exceptional customer service and helping customers confidently access the resources and support they need. You bring strong communication, organisational and time management skills, along with the ability to balance competing priorities in a busy and rewarding environment.

You’ll have experience in a customer focused role and be comfortable using a range of digital technologies, online resources and library systems. Whether you're assisting customers, coordinating daily operations, supporting team members or delivering community programs, you approach every interaction with professionalism, enthusiasm and a genuine commitment to service excellence.

A current Working with Children Check (Blue Card), or the ability to obtain one within two months of commencement, is required.

Why City of Moreton Bay?

What you do with your life matters. It’s the same with your career.

We’re the third-largest council in Australia and one of the fastest-growing areas. As Australia’s newest city, we’re building something that’s never been done before: a new kind of city, inspired and empowered by a new kind of council.

This is your opportunity to develop skills and experience in a truly unique place, at a truly unique point in time.

At City of Moreton Bay, we’re focused on the vital work we do today. But we’re also focused on the future. On what can be – for our city, our Council and your career.

Here’s what you’ll love about a career with us:

• See it. To build a city of the future, first, you have to see it. The polycentric city we’re building will bring greater prosperity, sustainability and affordability to our city. This is your chance to contribute to something that’s never been done before.
• Shape it. You’ll get hands-on in a rewarding career, serving and strengthening our communities for today and tomorrow. Our work is diverse, interesting and it matters – and it’s yours to shape and own.
• Live it. Contribute to the city you and your family want to live in and enjoy the lifestyle you deserve. And if you don’t live here, you’ll still find pride and connection in so many ways with our successful, resilient team.

You’ll also enjoy a range of other benefits:

• Find a better work-life balance with a nine-day fortnight.
• Negotiated salary increases locked in through our EBA- 4% in July 2027 (or CPI capped at 4.5%, whichever is greater).
• Advance your skills and career through our Study, Training And Research Scheme (STARS).
• Make your pay go further with salary packaging options on novated leases, superannuation payments, smartphones and devices.
• Prioritise your health and wellbeing with discounted health insurance, free annual flu vaccinations and our Fitness Passport Program.
• Get support when you and your family need it most with our 24/7 confidential counselling serviceand Mates in Construction program.

Ready for a career that matters?

Join City of Moreton Bay, and help shape our city of the future.

As part of the recruitment process, applicants will be required to undergo a National Criminal History Check.

Any questions - please contact our Careers team at *******@moretonbay.qld.gov.au.

Your Future City.

See it. Shape it. Live It.

City of Moreton Bay extends across the traditional lands of the Jinibara, Kabi Kabi, and Turrbal peoples, and we acknowledge and pay respects to Traditional Custodians. We believe diversity of thought, background and experience creates better outcomes for our people and communities, and we strongly encourage applications from Aboriginal and Torres Strait Islander peoples and people of all ages, genders, abilities and cultural backgrounds.