Library Assistant | North Lakes

City of Moreton Bay; North Lakes; On-site; AUD 50,000 - 60,000; Full time

Benefits offered by this job

Nine-day fortnight

Salary increases via EBA

STARS training and study scheme

Salary packaging options

Health & wellbeing programs

Counselling services

Job summary

City of Moreton Bay's North Lakes Library is seeking a friendly Library Assistant to welcome visitors, process loans and returns, and support learning through engaging programs. You will help customers with digital devices, online resources and reading materials, contributing to a welcoming community hub.

The role requires flexibility to work across five days out of seven, including weekends, and a willingness to assist with a broad range of library duties and programs for all ages.

Qualifications

• Strong communication and people skills.
• Willingness to learn and assist customers with a wide range of needs.
• Ability to follow procedures, manage time and stay calm in a busy space.
• Comfort using databases, online resources and digital devices.
• Blue Card Working with Children (or willingness to obtain one).

Responsibilities

• Providing friendly customer service, including loans, returns, reservations and memberships.
• Assisting customers with digital technology such as mobile devices, eReaders and online resources.
• Supporting the preparation, promotion and delivery of library programs for all ages.
• Assisting with maintenance of library collections and helping customers find information and reading materials.

Skills

Customer service

Digital literacy

Program delivery

Collections and cataloging

Tools

Library databases

Online resources

Mobile devices

Job description

• 72.5hour fortnight
• Location: North Lakes

This recruitment process is being undertaken as a special measure under section 105 of the Anti-Discrimination Act 1991 to support increased representation of Aboriginal and Torres Strait Islander peoples in our workforce. Aboriginal and Torres Strait Islander applicants are strongly encouraged to apply

City of Moreton Bay is looking for a Library Assistant to help bring our North Lakes Library to life! Creating welcoming spaces, supporting learning and delivering programs that spark curiosity and connection.

In this role, you will:

• Providing friendly customer service, including loans, returns, reservations and memberships
• Assisting customers with digital technology such as mobile devices, eReaders and online resources
• Supporting the preparation, promotion and delivery of fun and engaging library programs for all ages
• Assisting with maintenance of library collections and helping customers find information and reading materials

Please note: positions will require availability to work any 5 out of 7 days as part of the ordinary hours, including weekends.

About you

We're looking for people who love helping others and thrive in a busy, community focused environment. You'll bring:

• Strong communication and people skills
• A positive, customer focused approach
• Willingness to learn and confidence supporting customers with a wide range of needs
• The ability to follow procedures, manage your time and stay calm in a fast-paced space
• Comfort using databases, online resources, social media and digital devices

You'll also need a Qld Working with Children (Blue Card) or be willing to obtain one

Our Commitment to Inclusion

City of Moreton Bay proudly acknowledges the Jinibara, Kabi Kabi and Turrbal peoples as the Traditional Custodians of the lands we work and live on.

We strongly encourage Aboriginal and Torres Strait Islander peoples to apply. Cultural knowledge, lived experience and perspectives are deeply valued and essential to building stronger, more connected communities.

Why City of Moreton Bay?

What you do with your life matters. It's the same with your career.

We're the third-largest council in Australia and one of the fastest-growing areas. As Australia's newest city, we're building something that's never been done before: a new kind of city, inspired and empowered by a new kind of council.

This is your opportunity to develop skills and experience in a truly unique place, at a truly unique point in time.

At City of Moreton Bay, we're focused on the vital work we do today. But we're also focused on the future. On what can be – for our city, our Council and your career.

Here's what you'll love about a career with us:

• See it. To build a city of the future, first, you have to see it. The polycentric city we're building will bring greater prosperity, sustainability and affordability to our city. This is your chance to contribute to something's never been done before.
• Shape it. You'll get hands-on in a rewarding career, serving and strengthening our communities for today and tomorrow. Our work is diverse, interesting and it matters – and it's yours to shape and own.
• Live it. Contribute to the city you and your family want to live in and enjoy the lifestyle you deserve. And if you don't live here, you'll still find pride and connection in so many ways with our successful, resilient team.

You’ll also enjoy a range of other benefits:

• Find a better work-life balance with a nine-day fortnight.
• Negotiated salary increases locked in through our EBA- 4% in July 2027 (or CPI capped at 4.5%, whichever is greater).
• Advance your skills and career through our Study, Training And Research Scheme (STARS).
• Make your pay go further with salary packaging options on novated leases, superannuation payments, smartphones and devices.
• Prioritise your health and wellbeing with discounted health insurance, free annual flu vaccinations and our Fitness Passport Program.
• Get support when you and your family need it most with our 24/7 confidential counselling serviceand Mates in Construction program.

Ready for a career that matters?

Join City of Moreton Bay, and help shape our city of the future.

As part of the recruitment process, applicants will be required to undergo a National Criminal History Check.

City of Moreton Bay extends across the traditional lands of the Jinibara, Kabi Kabi, and Turrbal peoples, and we acknowledge and pay respects to Traditional Custodians. We believe diversity of thought, background and experience creates better outcomes for our people and communities, and we strongly encourage applications from Aboriginal and Torres Strait Islander peoples and people of all ages, genders, abilities and cultural backgrounds.

Your Future City.
See it. Shape it. Live It.