Venue Assistant

City of Moreton Bay; Morayfield; On-site; AUD 86,000 - 98,000; Full time

Benefits offered by this job

STARS program

Health insurance discounts

Salary packaging options

Job summary

City of Moreton Bay is hiring a Venue Assistant at Morayfield Sport & Event Centre. The role combines hospitality, customer service and event operations, including cafe service, food prep, and assisting with event setup and execution.

You will work across venue presentation, safety, and customer interactions, with a focus on delivering great experiences for visitors and event participants.

Qualifications

• Deliver outstanding customer service.
• Able to work in fast-paced environments.
• Capable of physical, hands-on work and manual handling.

Responsibilities

• Food & beverage service: prepare coffee, food and beverages, handle POS transactions.
• Event support: set up and pack down spaces, arrange furniture and equipment.
• Venue maintenance & safety: cleaning, stock control, ensure safety and hygiene standards.

Skills

Customer service

Hospitality

Event operations

Job description

• $44.18 per hour (including casual loading) + 12% super (level 2)
• Location: Morayfield Sport & Event Centre

Join Our Team as a Venue Assistant

Are you someone who enjoys variety, thrives in a fast-paced environment, and takes pride in delivering great customer experiences? At Morayfield Sport & Event Centre (MSEC), no two shifts are the same. From serving customers in our café to helping prepare the venue for sporting and community events, you'll play an important role in creating positive experiences for our visitors.

What You'll Be Doing

This hands-on role combines hospitality, customer service and event operations.

Food & Beverage Service

• Prepare and serve barista-style coffee, food and beverages.
• Prepare fresh food and operate commercial kitchen equipment.
• Provide excellent customer service and process POS transactions.
• Restock supplies and maintain presentation standards.

Event Support & Venue Operations

• Set up and pack down event, meeting and sporting spaces.
• Move and arrange furniture, staging and event equipment.
• Assist with venue presentation and event preparation.
• Support the delivery of sporting, corporate and community events.

Venue Maintenance & Safety

• Undertake manual handling and physical setup tasks.
• Assist with stock control, deliveries and storage areas.
• Complete cleaning duties across venue spaces.
• Follow food safety, workplace health and safety, and liquor licensing requirements.
• Maintain a safe, clean and organised work environment.

About You

You're a reliable team player who enjoys hands-on work and can switch comfortably between customer service, hospitality and event support duties.

To be successful, you will:

• Deliver outstanding customer service.
• Remain calm and organised in busy environments.
• Enjoy physical, practical work and manual handling tasks.
• Be available to work flexible hours, including evenings and weekends.
• Maintain high standards of presentation, safety and cleanliness.
• Work effectively both independently and within a team.

Essential Requirements

• Current C Class Driver's Licence.
• Current Responsible Service of Alcohol (RSA).
• Current Blue Card.
• First Aid and CPR certification, or willingness to obtain within 30 days.

Why join MSEC?

This role offers a unique mix of hospitality, events and community engagement. You'll gain experience across sporting, entertainment and community events while developing valuable venue operations and customer service skills.

Please note: This is a physically active role involving manual handling, event setup and pack-down duties, and extended periods of standing in a fast-paced environment.

Why City of Moreton Bay?

What you do with your life matters. It’s the same with your career.

We’re the third-largest council in Australia and one of the fastest-growing areas. As Australia’s newest city, we’re building something that’s never been done before: a new kind of city, inspired and empowered by a new kind of council.

This is your opportunity to develop skills and experience in a truly unique place, at a truly unique point in time.

At City of Moreton Bay, we’re focused on the vital work we do today. But we’re also focused on the future. On what can be - for our city, our Council and your career.

Here’s what you’ll love about a career with us:

• See it. To build a city of the future, first, you have to see it. The polycentric city we’re building will bring greater prosperity, sustainability and affordability to our city. This is your chance to contribute to something’s never been done before.
• Shape it. You’ll get hands-on in a rewarding career, serving and strengthening our communities for today and tomorrow. Our work is diverse, interesting and it matters - and it’s yours to shape and own.
• Live it. Contribute to the city you and your family want to live in and enjoy the lifestyle you deserve. And if you don’t live here, you’ll still find pride and connection in so many ways with our successful, resilient team.

You’ll also enjoy a range of other benefits:

• Negotiated salary increases locked in through our EBA - 4.5% in July 2026 and a further 4% in July 2027 (or CPI capped at 4.5%, whichever is greater).
• Advance your skills and career through our Study, Training And Research Scheme (STARS).
• Make your pay go further with salary packaging options on novated leases, superannuation payments, smartphones and devices.
• Prioritise your health and wellbeing with discounted health insurance, free annual flu vaccinations and our Fitness Passport Program.
• Get support when you and your family need it most with our 24/7 confidential counselling service and Mates in Construction program.

Ready for a career that matters?

Join City of Moreton Bay, and help shape our city of the future.

As part of the recruitment process, applicants will be required to undergo a National Criminal History Check.

To obtain further details please contact our Careers team at *******@moretonbay.qld.gov.au.

For more information about City of Moreton Bay and to stay across what's happening in our city, follow us on LinkedIn.

Your Future City.
See it. Shape it. Live It.

City of Moreton Bay extends across the traditional lands of the Jinibara, Kabi Kabi, and Turrbal peoples, and we acknowledge and pay respects to Traditional Custodians. We believe diversity of thought, background and experience creates better outcomes for our people and communities, and we strongly encourage applications from Aboriginal and Torres Strait Islander peoples and people of all ages, genders, abilities and cultural backgrounds.