Liability Claims Specialist: Drive Swift, Fair Resolutions

Chubb Insurance; Melbourne; On-site; AUD 90,000 - 120,000; Full time

Job summary

Chubb Insurance in Melbourne is seeking a casualty claims specialist to manage a portfolio of liability claims and deliver high-quality outcomes for insureds, brokers and stakeholders. You will investigate thoroughly, reserve accurately and resolve promptly while upholding Chubb Best Practice guidelines.

You will collaborate with internal teams, external partners and regulators to ensure compliant, high-quality claims handling, applying strong judgement and clear documentation throughout the

Qualifications

• Previous liability claims experience.
• Relevant tertiary or insurance industry qualifications an advantage.
• Strong communication, workflow management and customer service skills.
• A collaborative, team-focused approach with solid knowledge of claims processes.

Responsibilities

• Manage a portfolio of liability claims in line with Chubb Best Practice Guidelines.
• Investigate claims, assess coverage, identify liability and establish accurate reserves.
• Drive timely resolution through strong judgement, negotiation and clear documentation.
• Work collaboratively with internal teams, external partners and regulators to ensure compliant, high-quality claims handling.

Skills

Liability claims experience

Strong communication

Team-focused approach

Education

Relevant tertiary or insurance industry qualifications

Job description

Chubb Insurance in Melbourne is seeking a casualty claims specialist to manage a portfolio of liability claims and deliver high-quality outcomes for insureds, brokers and stakeholders. You will investigate thoroughly, reserve accurately and resolve promptly while upholding Chubb Best Practice guidelines.

You will collaborate with internal teams, external partners and regulators to ensure compliant, high-quality claims handling, applying strong judgement and clear documentation throughout the