Longtail Claims Specialist

Chubb Insurance; Brisbane; On-site; AUD 90,000 - 120,000; Full time

Job summary

Chubb Insurance in Brisbane seeks a Longtail Claims Specialist to manage complex legacy liability claims with a focus on fair, timely and commercially sound outcomes. You will work with brokers, insureds, legal representatives and internal teams to review coverage, liability and reserving while maintaining meticulous file documentation.

The role demands strong technical claims knowledge, excellent communication, and a proactive, collaborative approach to achieve quality outcomes for a diverse

Qualifications

• Experience handling longtail, liability, casualty or complex claims.
• Strong technical claims knowledge and sound judgement.
• Excellent communication, negotiation and stakeholder management skills.
• Ability to manage a varied portfolio with accuracy and attention to detail.
• Proactive, collaborative approach and commitment to quality outcomes.

Responsibilities

• Manage a portfolio of longtail liability claims from first notification through resolution.
• Review coverage, liability, exposure and reserving on complex legacy matters.
• Investigate claims thoroughly, identify trends and drive settlement strategies.
• Work closely with brokers, insureds, legal representatives and internal stakeholders.
• Maintain accurate file documentation and ensure compliance with regulations and standards.
• Support continuous improvement across claims handling, reporting and portfolio management.

Skills

Longtail liability claims

Technical claims knowledge

Stakeholder management

Communication

Negotiation

Attention to detail

Job description

Join a high-performing claims team as a Longtail Claims Specialist, where you’ll manage complex, legacy liability claims and help deliver fair, timely and commercially sound outcomes. This role suits a claims professional who enjoys technical work, detailed analysis and stakeholder engagement across challenging files.

Key responsibilities

Manage a portfolio of longtail liability claims from first notification through resolution.

Review coverage, liability, exposure and reserving on complex legacy matters.

Investigate claims thoroughly, identify trends and drive appropriate settlement strategies.

Work closely with brokers, insureds, legal representatives and internal stakeholders.

Maintain accurate file documentation and ensure compliance with relevant regulations and internal standards.

Support continuous improvement across claims handling, reporting and portfolio management.

About you

Experience handling longtail, liability, casualty or complex claims.

Strong technical claims knowledge and sound judgement.

Excellent communication, negotiation and stakeholder management skills.

Ability to manage a varied portfolio with accuracy and attention to detail.

A proactive, collaborative approach and commitment to quality outcomes.

Why Chubb?

Chubb is a world leader in insurance. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. As an underwriting company, we assess, assume and manage risk with insight and discipline. We service and pay our claims fairly and promptly. The company is also defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange(NYSE: CB) and is a component of the S&P 500 index. Chubb maintains executive offices in Zurich, New York, London, Paris and other locations, and employs approximately 40,000 people worldwide.