Lending Officer

Queensland-Country-Bank; Townsville City; Presencial; AUD 70.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Work life balance

Birthday Leave

Volunteer Leave

Employee Assistance Program (EAP)

Wellness Program

Discounts on Banking

Descripción de la vacante

Queensland Country Bank in Townsville seeks a Lending Officer to provide high-quality lending support to members and introducers, building strong relationships and identifying opportunities for broader financial needs. You will work in a fast-paced environment, applying knowledge of mortgage lending, legislation, and excellent communication to deliver a positive lending experience.

The role is full-time, 38 hours per week, based at Townsville Head Office, with training and development

Formación

• Previous experience in mortgage lending with regular exposure to credit applications.
• Strong understanding of relevant legislation, policies, and procedures.
• Excellent written and interpersonal communication skills, including the ability to negotiate and resolve conflicts.
• Exceptional time management skills to handle multiple tasks and meet deadlines.
• Experience within the Financial Services industry.

Responsabilidades

• Provide high standard lending support to existing and prospective members and third-party introducers.
• Deliver a positive lending experience and build strong relationships.
• Identify opportunities to meet members’ broader financial needs through relevant products and services.

Conocimientos

Mortgage lending

Legislation understanding

Written and interpersonal comms

Time management

Financial Services industry experience

Descripción del empleo

• Enjoy a competitive salary along with great perks, benefits, and staff discounts.
• Your well-being matters: benefit from a supportive, balanced work environment.
• Develop on the job, with expert-led training and a clear route to advancement.

About the Role

We are excited to present an excellent opportunity for an experienced and passionate Lending Officer to join our dynamic team in our Townsville Head Office. In this role, you will provide a high standard of timely, accurate and professional lending support to existing and prospective members and third-party introducers. You will be responsible for delivering a positive lending experience, building strong relationships and proactively identifying opportunities to meet members’ broader financial needs through relevant products and services. The ideal candidate will thrive in a fast-paced environment, demonstrate clear and confident communication skills, and be adaptable to changing priorities while maintaining a high standard of professionalism and service.

This is a full time position, based on a 38-hour working week with preferred location for this position being in Townsville Head Office.

About You

To be eligible for this position, you should possess the following qualifications and skills:

• Previous experience in mortgage lending, with regular exposure to credit applications.
• Strong understanding of relevant legislation, policies, and procedures.
• Excellent written and interpersonal communication skills, including the ability to negotiate and resolve conflicts.
• Exceptional time management skills to handle multiple tasks and meet deadlines.
• Experience within the Financial Services industry.

About us

Put simply, we are a bank that has a distinct purpose of helping Queenslanders live better lives through better finances.

Queensland Country have been certified as a Great Place to Work and with over 55 years in business, we continue to shape a phenomenal culture through having our values at the core of what we do. You instantly feel the passion, comradery, and optimism from everyone and can see just how much fun we have as we work together to grow a stronger business and deliver for our Members.

Our Benefits

• Work life balance and flexible working options
• Birthday Leave
• Community Volunteer Leave
• Access to an Employee Assistance Program (EAP)
• Access to our Wellness Program
• Discounts on your Banking and Health Insurance products
• Cultural lunches and social clubs
• Excellent training and development opportunities

Applications close Tuesday 10 November at 5pm.

To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status. If you do have any questions or require other information please contact Hayley on 07 4412 3730.

If you are successful for a role with Queensland Country Bank, you will be required to undergo a pre-employment criminal history check and pre-employment credit history check.

*Queensland Country Bank limited ABN 77 087 651 027 AFSL/Australian Credit Licence 244 533.*