Hybrid Legal Assistant, Super & Insurance Claims

Maurice Blackburn; Melbourne; Hybrid; AUD 75,000 - 90,000; Full time

Benefits offered by this job

Hybrid flex working model

Parental leave (22 weeks)

Wellbeing leave

Mental health support

Discount program

Job summary

Maurice Blackburn in Melbourne is seeking a Legal Assistant to support the Super & Insurance Claims team on a 12-month fixed-term contract. The role can be full-time or 4 days per week, providing admin and legal support across end-to-end claims management.

This is an opportunity to deepen expertise in a specialist practice area while enjoying a hybrid flex working model, strong team collaboration, and meaningful, client-focused outcomes.

Qualifications

• Experience in a superannuation or insurance claims role or as a Legal Assistant in a plaintiff litigation practice.
• Knowledge of superannuation, insurance or personal injury processes is desirable.
• Excellent customer service skills and ability to support clients through challenging situations.
• Strong written, verbal and interpersonal communication skills.
• Competence in Microsoft Word, Excel and Outlook.

Responsibilities

• Manage the administration of claims files, including preparing correspondence and keeping accurate records.
• Be the first point of contact for client enquiries and liaise with funds, insurers, medical professionals and stakeholders.
• Chase medical reports and insurer documentation to meet deadlines.
• Draft accounts, follow up payments and maintain disbursement spreadsheets.
• Manage appointments, diaries and schedules for the team.
• Draft, type, track and collate correspondence and documents.
• Work collaboratively with other legal assistants to maintain a safe working environment.

Skills

Legal experience

Superannuation knowledge

Insurance claims

Customer service

MS Word/Excel/Outlook

Tools

MS Word

Excel

Outlook

Job description

Maurice Blackburn in Melbourne is seeking a Legal Assistant to support the Super & Insurance Claims team on a 12-month fixed-term contract. The role can be full-time or 4 days per week, providing admin and legal support across end-to-end claims management.

This is an opportunity to deepen expertise in a specialist practice area while enjoying a hybrid flex working model, strong team collaboration, and meaningful, client-focused outcomes.