Client-Focused Legal Assistant, Pre-Claims (12-Mo)

Maurice Blackburn; Melbourne; Hybrid; AUD 60,000 - 76,000; Full time

Benefits offered by this job

Hybrid flex working model

Wellbeing leave

Parental leave

Annual leave loading 17.5%

Job summary

Maurice Blackburn is seeking a motivated, organised individual for a 12-month fixed-term role in our Superannuation and Insurance team. You will handle client enquiries, prepare correspondence and legal documents, and manage administrative tasks across client files with a client-first approach.

No legal experience required, just strong communication and relationship-building skills. This is a hybrid role offering supportive team dynamics and development opportunities focused on client service

Qualifications

• Experience in a customer service, administration or other client-facing role.
• Ability to communicate confidently with a range of internal and external stakeholders.
• Strong organisational and time management skills.

Responsibilities

• Answer client enquiries and assist or direct calls as appropriate
• Provide timely and accurate updates to clients while managing expectations
• Manage administrative tasks across client files from opening through to completion
• Prepare client correspondence and legal documents as required
• Coordinate diaries, appointments and meetings
• Process incoming mail and documentation
• Provide general administrative support to the team

Skills

Customer service

Administration

Client-facing

Organisational skills

Time management

Attention to detail

Proactive approach

Job description

Maurice Blackburn is seeking a motivated, organised individual for a 12-month fixed-term role in our Superannuation and Insurance team. You will handle client enquiries, prepare correspondence and legal documents, and manage administrative tasks across client files with a client-first approach.

No legal experience required, just strong communication and relationship-building skills. This is a hybrid role offering supportive team dynamics and development opportunities focused on client service