Learning & Development Specialist

Grand Hyatt Melbourne; Melbourne; On-site; AUD 70,000 - 90,000; Full time

Job summary

Grand Hyatt Melbourne is seeking a Learning & Development Specialist to design and deliver engaging training programs that support employee growth, service excellence, and a high-performance culture across all hotel departments.

In this role you will coordinate onboarding, schedule hotel-wide learning initiatives, administer the LMS, maintain training records and compliance, work with managers to build development plans, and drive continuous improvement through effective learning experiences.

Qualifications

• Experience in Learning & Development, Training, Human Resources, or Hospitality.
• Strong organisational and administrative skills.
• Excellent communication and presentation abilities.
• A passion for developing people and creating positive learning experiences.
• Ability to manage multiple projects and stakeholders in a fast-paced environment.

Responsibilities

• Coordinate onboarding and orientation programs for new employees.
• Plan, schedule, and promote hotel-wide training programs and learning initiatives.
• Support managers and Service Coaches in delivering departmental training.
• Maintain training records, reports, and learning compliance requirements.
• Administer the Learning Management System (LMS) and provide support to employees.
• Develop, update, and maintain training materials and resources.
• Coordinate employee engagement and communication events, including Town Halls and recognition programs.
• Manage hotel tours, apprenticeship programs, and work experience placements.
• Assist with recruitment activities, including interviews and recruitment events.
• Monitor learning outcomes and contribute to continuous improvement of training programs.

Skills

Learning & Development experience

Training delivery

Human Resources

Hospitality

Job description

As our Learning & Development Specialist, you will play a key role in creating engaging learning experiences that support employee growth and service excellence. You will coordinate training programs, manage learning systems and records, and work closely with leaders to develop our people.

Key Responsibilities

• Coordinate and deliver onboarding and orientation programs for new employees.
• Plan, schedule, and promote hotel-wide training programs and learning initiatives.
• Support managers and Service Coaches in delivering departmental training.
• Maintain training records, reports, and learning compliance requirements.
• Administer the Learning Management System (LMS) and provide support to employees.
• Develop, update, and maintain training materials and resources.
• Coordinate employee engagement and communication events, including Town Halls and recognition programs.
• Manage hotel tours, apprenticeship programs, and work experience placements.
• Assist with recruitment activities, including interviews and recruitment events.
• Monitor learning outcomes and contribute to continuous improvement of training programs.

Qualifications

What We're Looking For

• Experience in Learning & Development, Training, Human Resources, or Hospitality.
• Strong organisational and administrative skills.
• Excellent communication and presentation abilities.
• A passion for developing people and creating positive learning experiences.
• Ability to manage multiple projects and stakeholders in a fast-paced environment.

Create a job alert for this search