Onboarding & Learning Experience Specialist

Grand Hyatt Melbourne; Melbourne; Presencial; AUD 70.000 - 90.000; Tempo integral

Resumo da vaga

Grand Hyatt Melbourne is seeking a Learning & Development Specialist to design and deliver engaging training programs that support employee growth, service excellence, and a high-performance culture across all hotel departments.

In this role you will coordinate onboarding, schedule hotel-wide learning initiatives, administer the LMS, maintain training records and compliance, work with managers to build development plans, and drive continuous improvement through effective learning experiences.

Qualificações

• Experience in Learning & Development, Training, Human Resources, or Hospitality.
• Strong organisational and administrative skills.
• Excellent communication and presentation abilities.
• A passion for developing people and creating positive learning experiences.
• Ability to manage multiple projects and stakeholders in a fast-paced environment.

Responsabilidades

• Coordinate onboarding and orientation programs for new employees.
• Plan, schedule, and promote hotel-wide training programs and learning initiatives.
• Support managers and Service Coaches in delivering departmental training.
• Maintain training records, reports, and learning compliance requirements.
• Administer the Learning Management System (LMS) and provide support to employees.
• Develop, update, and maintain training materials and resources.
• Coordinate employee engagement and communication events, including Town Halls and recognition programs.
• Manage hotel tours, apprenticeship programs, and work experience placements.
• Assist with recruitment activities, including interviews and recruitment events.
• Monitor learning outcomes and contribute to continuous improvement of training programs.

Conhecimentos

Learning & Development experience

Training delivery

Human Resources

Hospitality

Descrição da vaga

Grand Hyatt Melbourne is seeking a Learning & Development Specialist to design and deliver engaging training programs that support employee growth, service excellence, and a high-performance culture across all hotel departments.

In this role you will coordinate onboarding, schedule hotel-wide learning initiatives, administer the LMS, maintain training records and compliance, work with managers to build development plans, and drive continuous improvement through effective learning experiences.