Learning & Development Coordinator (Programs and Projects)

THINKA; City of Melbourne; On-site; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Bendigo office access

Career growth opportunities

Autonomy to lead projects

Job summary

Thinka, a leading learning and development partner in Australia, is seeking a Learning & Development Coordinator to oversee corporate programs from kickoff to close-out.

You will coordinate with clients, facilitators and the Thinka team, ensuring delivery-ready programs, timely communications and data-driven insights. A fast-paced, autonomous role with strong tech and project skills awaits.

Qualifications

• Experience coordinating corporate learning programs and workshops.
• Ability to connect communications, resources and evaluation to success.
• Tech-savvy with quick learning of new systems and data handling.
• Attention to detail with fast, multi-priority work ability.

Responsibilities

• Lead the operational side of project kick-offs and build project plans mapping tasks, milestones, responsibilities and resources.
• Manage timelines, deliverables and risks; keep Monday.com and Client Central accurate.
• Act as key contact for clients and coordinate facilitators, producers and delivery partners.
• Ensure workshops are delivery-ready with communications, links, materials and logistics.
• Respond quickly to time-critical delivery issues and resolve with clients or partners.
• Maintain and analyse project, participant and evaluation data to identify insights.
• Communicate updates and concerns clearly across the Thinka team.
• Improve processes by developing repeatable, practical approaches.

Skills

L&D coordination

Project coordination

Data analysis

Client communication

Education

Bachelor's degree in related field

Tools

Monday.com

SharePoint

Canva

Job description

Learning & Development Coordinator (Programs and Projects)

At Thinka, our purpose is to make work more human through the power of learning.

We’re a multi award-winning learning and development business that partners with organisations across Australia to design workshops, leadership programs and capability solutions that are fresh, practical and behaviour-focused.

This is an ongoing, full-time role coordinating modern corporate learning programs from project commencement through to delivery and close-out.

The role sits at the intersection of client partnership, project coordination, learning operations and data. You’ll bring together clients, participants, facilitators, producers and the Thinka team to ensure every program is organised, delivery-ready and running as planned.

What you need to know about Thinka

• You will work with an incredibly talented team; a team thatshows they carethrough their relentless commitment to delivering high standards consistently.

• You will need afind a wayapproach; as a growing business, you will look for opportunities to improve how we do things and challenge the status quo.

• You willwork really hard; Thinka is not for those who want to plod along – it's for ambitious people who want to achieve great things.

• You will have a large amount of autonomy – we work in a results-focused way; you will need to be someone who cantake the leadand always back yourself.

• You will, above all, be someone who wants tomake an impact, supporting each person engaged with Thinka to achieve their purpose while achieving your own.

What you'll be doing

You’ll own the day-to-day coordination of assigned learning programs, working directly with our clients, internal team and network of facilitators, producers and other contractors.

This includes:

• Leading the operational side of project kick-offs and building project plans that map tasks, milestones, responsibilities, dependencies and resourcing

• Managing timelines, deliverables and risks while keeping Monday.com, Client Central and other project records accurate and current

• Acting as a key contact for clients and coordinating the availability, scheduling and briefing of facilitators, producers and other delivery partners

• Ensuring workshops are delivery-ready, including participant communications, links, materials, data and logistics

• Responding quickly to time-critical delivery issues and helping clients or delivery partners reach a practical solution

• Maintaining and analysing project, participant and evaluation data to identify insights and evidence of program success

• Communicating client updates, priorities, deliverables and concerns clearly across the Thinka team

• Improving unclear or inefficient processes by developing practical approaches that can be used again

You’ll be the final operational checkpoint for many of the details that affect our clients and learners. You’ll need to work quickly, notice when something isn’t right and resolve issues without holding up delivery.

We're looking for someone who:

• Has experience coordinating corporate learning and development programs, workshops or capability initiatives

• Understands how communications, sessions, resources, participant touchpoints and evaluation come together to create a successful learning program

• Is highly tech-savvy, learns new systems quickly and is confident working with digital platforms and data

• Combines strong attention to detail with the ability to work quickly and manage competing priorities

• Can think on their feet, remain calm and make sensible decisions when a time-critical issue arises

• Communicates confidently with clients, delivery partners and internal team members

• Can maintain accurate data, interpret program results and communicate useful insights

• Can work autonomously through ambiguity, improve inefficient processes and create repeatable ways of working

You might currently work in an internal L&D team, a learning consultancy, a training provider or another organisation that coordinates corporate programs across multiple cohorts, facilitators or locations.

Bonus points if you:

• Have experience using Monday.com, SharePoint and Canva

• Have experience maintaining and analysing learning evaluation data

• Have experience with corporate clients across sectors such as retail, construction, manufacturing, finance, government, healthcare or technology

• Are Bendigo based or willing to regularly attend Thinka’s Bendigo office