Client Relationship and Business Manager

Celeste Halliday; Saint Kilda Junction; On-site; AUD 60,000 - 80,000; Part time

Benefits offered by this job

Flexible hours

Part-time hours

Growing team

Job summary

Celeste Halliday is seeking a Client Relationship and Business Manager to lead end-to-end programs, generate leads, nurture senior client relationships, manage invoicing, and produce compelling client-facing materials. You’ll collaborate with the CEO, Digital Content Producer, and external partners to deliver high-impact programs for top corporate clients.

The role is part-time (25–30 hours/week) with Melbourne-based co-share office space and ample room for growth.

Qualifications

• Experience in a similar role (Administrator, EA/Office or Business Manager).
• Advanced MS Office skills (Word, Excel, PowerPoint, Outlook).
• Excellent written and verbal communication.

Responsibilities

• Manage end-to-end client programs, from leads to delivery and follow-up.
• Build and maintain client relationships with senior leaders in corporate clients.
• Coordinate invoicing, proposals, and presentation materials.
• Support project management, travel coordination and client communications.

Skills

Admin/EA

MS Office

Communication

Time management

Relationship-building

Tools

Xero

Zoom

Canva

Active Campaign / GoHighLevel

OneDrive

SurveyMonkey

Job description

Client Relationship and Business Manager

At Celeste Halliday we are all about Connection. We’re on a mission to create a world filled with lit-up people who are deeply connected with themselves, with the meaning and purpose in their lives and with other people.

As a leadership and culture consultancy, we are committed to building more connected, high-performing and human workplaces for businesses and their teams. Our progressive approach has attracted exciting clients, including Google, LinkedIn, Facebook, Moet Hennessy, Virgin Australia, AGL, Cricket Australia, Sussan Group and many more.

We’re on an exciting growth trajectory, as we now expand our business from working with businesses and Leaders to also include consumers. We’ve recently expanded our digital marketing presence, with the launch of The Re-Connection revolution podcast, and in the upcoming year, we have plans to launch a new book, and launch a new online program for personal growth and development.

We’re a small tight-knit team, committed to bringing our exciting mission to life, and we’re looking for our newest team member ready to join our ambitious and driven business. If you're passionate about making a positive impact and helping people achieve their potential, we'd love to hear from you.

Our team values:

We Connect, First, Always. We’re curious about, and compassionate with, ourselves, always seeking to improve our self-awareness, authenticity and emotional management.

We’re Always on a Quest. We know our values, what gives us fulfilment and the contribution we want to make to the world.

We Bring the Light! We’re attention out. We prioritise genuine, human connection and seek to make others feel seen, valued and accepted. We bring positivity and lightness. We shine the light on others; their strengths and capabilities.

WHO WE ARE

At Celeste Halliday we are all about Connection. We’re on a mission to create a world filled with lit-up people who are deeply connected with themselves, with the meaning and purpose in their lives and with other people.

As a leadership and culture consultancy, we are committed to building more connected, high-performing and human workplaces for businesses and their teams. Our progressive approach has attracted exciting clients, including Google, LinkedIn, Facebook, Moet Hennessy, Virgin Australia, AGL, Cricket Australia, Sussan Group and many more.

We’re on an exciting growth trajectory, as we now expand our business from working with businesses and Leaders to also include consumers. We’ve recently expanded our digital marketing presence, with the launch of The Re-Connection revolution podcast, and in the upcoming year, we have plans to launch a new book, and launch a new online program for personal growth and development.

We’re a small tight-knit team, committed to bringing our exciting mission to life, and we’re looking for our newest team member ready to join our ambitious and driven business. If you're passionate about making a positive impact and helping people achieve their potential, we'd love to hear from you.

Our team values:

We Connect, First, Always. We’re curious about, and compassionate with, ourselves, always seeking to improve our self-awareness, authenticity and emotional management.

We’re Always on a Quest. We know our values, what gives us fulfilment and the contribution we want to make to the world.

We Bring the Light! We’re attention out. We prioritise genuine, human connection and seek to make others feel seen, valued and accepted. We bring positivity and lightness. We shine the light on others; their strengths and capabilities.

WHO WE ARE LOOKING FOR

We are looking for a switched on, organised and detail-oriented person to play an integral role in a dynamic, growing business – www.celestehalliday.com

Are you an Admin Superstar known for your organisational skills and eye for detail? Are you renowned for your out of this world ability to manage a diary with finesse and handle multiple priorities with ease? Do you love creating engaging presentations? Are you skilled in operations and pride yourself on your excellent communication and relationship building skills?

Celeste needs a right hand person, so if the answer is yes, we want to hear from you!

We are looking for a highly organised superstar with a proven track record in administration, EA (Executive Assistant) support, relationships and operations. You thrive on managing multiple competing priorities and responsibilities, and your past experiences have shaped you into an expert juggler.

You’re a hands‑on, can‑do person – as a small business, we all wear multiple hats, and we value versatility and a willingness to roll up your sleeves wherever you’re needed.

You love the type of work you do, but you’re craving being part of something bigger and to make a genuine impact on people's lives, and the world around you.

You’re looking for a role that will let you use your excellent communication and organisational skills, and attention to detail, while working flexible, part‑time hours – with loads of room for growth and the ability to expand your hours over time.

About the Role

Reporting to the CEO, you’ll be responsible for the end-to-end management of our programs – everything from helping to generate leads, building lasting relationships, managing the invoicing, and producing eye‑catching presentations right through to measuring the success of programs, project management and maintaining really positive relationships and program follow up. You’ll work closely with Celeste and our Digital Content Producer as well our external partners. Your job, in a nutshell, is to create an exceptional experience for our clients, who are predominantly Senior Leaders in large corporates. Building relationships with them in a professional, responsive, and personal (read: human) style is critical.

Hours: This is a part‑time role, Monday to Thursday, approximately 25–30 hours per week. School hours will be considered for the right candidate, with a Monday–Friday arrangement also an option.

Location: We utilise co-share office spaces, with the primary office location based in Melbourne’s south‑eastern suburbs.

Key Responsibilities

• Coordination: managing the needs of both the business, Celeste and our clients
• Client relationship: building and maintaining relationships with our clients from the very first call or email
• Presentations: assisting in the creation and submission of business proposals
• Project management: coordinating and managing client programs from start to finish
• Calendar management: scheduling national and international coaching, Leadership and Culture programs
• Document design: preparing and coordinating program resources and content, including slide packs, worksheets and anything else required - Designing high quality, client facing PowerPoints
• Facilitation support: Zoom support to assist managing break out rooms, file uploads, chat etc.
• Client Database management: maintaining and updating client and potential client information
• Travel Coordination: booking flights, transfers, accommodation and itineraries
• Finance: invoice processing and follow ups
• Process improvement: looking for smarter, more efficient ways of doing things, including exploring how AI, automation and autonomous systems could support the business
• General: arranging client and referral gifts, we love to surprise & delight! Ordering stationery, books, and workshop manuals.

About You

You are:

• An experienced administrator or EA (Executive Assistant)
• An excellent communicator – both in writing and verbally
• Passionate about people and achieving brilliant outcomes for everyone we work with
• Fascinated by human behaviour and the way people think
• Able to have open, honest and Connected conversations
• Proactive and self‑motivated and love improving processes
• Curious about and capable with AI, automation and autonomous systems, and always on the lookout for smarter ways of working
• A hands‑on, can‑do person – happy to roll up your sleeves and pitch in wherever needed; as a small business, we really value versatility
• Self‑directed and autonomous, however able to take direction where needed (and ask for it)
• Committed to professional development and personal growth
• A professional, high performer, with deep integrity

You have:

• Experience in a similar role (Administrator, EA/Executive Assistant, Office or Business Manager) and advanced MS Office skills (particularly Word, Excel, PowerPoint and Outlook)
• High energy and a super positive attitude
• Strong time management and organisational skills
• Pride in the work you do and excellent attention to detail
• A sense of adventure and a desire to build something brilliant together
• Experience in a similar role or environment
• Operations background would be advantageous

What will Set You Apart?

• A love of fun (and banter) and a keen sense of humour – we love to laugh
• A growth mindset – giving and receiving feedback is important to us
• A sense of positivity and engagement – we love what we do and we want you to share our passion
• A flair for creativity both in design and writing – we love things to look pretty
• An interest in AI and new technology, and ideas for how it could help us work smarter
• Honesty, integrity and passion – that’s who we are

What would be ideal, but not a deal breaker

• The basics of Xero
• Zoom
• Canva
• Active Campaign and or GoHighLevel
• OneDrive
• SurveyMonkey

Salary is negotiable depending on experience and fit, plus a few added benefits such as;

• as much responsibility as you want
• extremely flexible working conditions
• being part of a fun, supportive, energetic and positive team
• knowing you are contributing to the difference we make in people's lives and the world