Learning & Development Administrator

Paxus; Parramatta; On-site; AUD 60,000 - 80,000; Full time

Job summary

Paxus is seeking a Learning and Development Administrator to join the People and Culture team. The role supports the delivery of learning, maintains records, and upholds consistent processes and high service standards. You will work closely with internal stakeholders and assist with onsite training sessions.

The position requires meticulous data management, experience with a learning management system, and strong MS Office skills to support compliance reporting and dashboards.

Qualifications

• Experience administering a learning management system.
• Exceptional attention to detail and data accuracy.
• Strong stakeholder engagement and customer service skills.
• Proficiency in Microsoft Word, Excel and PowerPoint.
• Ability to review reports and dashboards.
• Experience ensuring compliance and audit readiness.

Responsibilities

• Create and maintain courses and training sessions in the learning management system.
• Update attendance and completion records promptly and accurately.
• Verify data before and after entry to support compliance reporting and audit readiness.
• Support training bookings, calendar invitations and scheduling.
• Review learning data and reports, identifying and correcting errors.
• Respond to administrative queries by phone and email.
• Build effective relationships with internal stakeholders and training contacts.
• Support onsite training sessions, including safety and service requirements.

Skills

Learning management system

Data accuracy

Stakeholder engagement

MS Word

MS Excel

PowerPoint

Customer service

Attention to detail

Tools

Microsoft Office

Job description

About the opportunity

A well-established organisation is seeking a Learning and Development Administrator to join its People and Culture function. The successful candidate will support the delivery of learning across the business, helping the team maintain accurate records, consistent processes and a high standard of service. The role suits a dependable, detail-focused administrator who enjoys structured work and collaborates well with others.

Responsibilities

• Create and maintain courses and training sessions in the learning management system
• Update attendance and completion records promptly and accurately
• Verify data before and after entry to support compliance reporting and audit readiness
• Support training bookings, calendar invitations and scheduling
• Review learning data and reports, identifying and correcting errors
• Respond to administrative queries by phone and email
• Build effective relationships with internal stakeholders and training contacts
• Support onsite training sessions, including safety and service requirements

Requirements

• Minimum 2 years of experience in a learning or training administration role
• Practical experience administering a learning management system
• Exceptional attention to detail and a methodical approach to data accuracy
• Ability to prioritise time-sensitive tasks and meet deadlines
• Strong stakeholder engagement and customer service skills
• Intermediate to advanced Microsoft Word, Excel and PowerPoint
• Comfort reviewing reports and dashboards

Paxus values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds, and people living with a disability. The recruitment and selection process varies, and some roles may include completion of pre-employment assessments, in-person or online interviews, psychometric testing, written assessments, scenario-based tasks, presentations, and pre-employment checks such as medical (including drug and alcohol), criminal history, or financial. As part of our ongoing commitment to accessibility, the Paxus website has been independently audited against (WCAG) 2.2 Level AA, with ongoing improvements continuously being made to enhance accessibility.