Learning Design Specialist

Yo-Chi Frozen Yogurt; Gold Coast City; Hybrid; AUD 70,000 - 90,000; Full time

Job summary

Yo-Chi Frozen Yogurt in Queensland is seeking a Learning Design Specialist to transform ideas and business needs into engaging, interactive learning. You’ll guide content from research to storytelling, building experiences people enjoy completing and learning from.

You’ll work across the full design process, collaborating with a creative team, using tools like Storyline, Rise, Canva and Genially. Hybrid work from home with office days, bringing fresh Gen‑Z voice to learning.

Qualifications

• 2–4 years' experience in content creation or learning design.
• Ability to research and develop engaging content from scratch.
• Creative thinker who turns concepts into interactive learning experiences.
• Experience with learning authoring tools, ideally Storyline and Rise.
• Ability to storyboard and structure learning for different audiences.

Responsibilities

• Draft learning content and storyboard end to end from briefs.
• Research topics and develop clear content from outlines.
• Pitch interactive learning ideas and storyboard concepts.
• Storyboard for authoring tools like Storyline and Rise.
• Build and format learning content in our authoring tools.
• Design interactive elements, checks and quizzes for learning impact.
• Support rollout of new learning across the business to launch.
• Run first-line testing and quality assurance before sign-off.
• Upload, publish and version content in our LMS.
• Keep content accurate through ongoing updates and iterations.
• Contribute early to planning and scoping with the team.
• Support wider Learning Design team and share ideas.

Skills

Content creation

Learning design

Research

Storyboarding

Writing with voice

Collaboration

Tools

Articulate Storyline

Rise

Canva

Genially

Chameleon

Job description

Yo-Chi was created to bring together seriously good frozen yogurt and even better energy in spaces where everyone feels welcome, happy and inspired.

We're a proud family-owned Australian business that's grown year on year, with even bigger goals ahead. With a strong and expanding footprint, we're driven to make a genuine difference through the impact we have and the positive energy we bring. That's how we Share the Chi.

We're looking for a creative and curious Learning Design Specialist to join our team and help bring learning to life across Yo-Chi.

This is a role where you'll take ideas, information and business needs and turn them into engaging, interactive learning experiences that people actually want to complete. You'll work across the full learning design process, from researching and writing content through to storyboarding, building, testing and launching learning across the business.

You’ll have plenty of room to bring your own ideas, creativity and voice to the role. We're looking for someone who isn't afraid to think differently, writes with personality and understands that good learning should be useful, engaging and fun.

Why Yo-Chi?

At Yo-Chi, your ideas have a real opportunity to make an impact. As our business continues to grow, so does the need for creative, practical and engaging learning that supports our people across the business.

You'll work alongside a passionate and collaborative team, with the freedom to bring your own style and ideas to the way we create and deliver learning. If you're excited by the idea of taking a blank page, turning information into something genuinely engaging and helping shape how people learn, this could be a great fit.

This role is based in Queensland, with a flexible working approach that combines working from home with collaborative days in a shared office space. We value flexibility, while also knowing that some of the best ideas come from working together.

What You'll Do

• Draft learning content and storyboard it end to end, turning raw information into structured, engaging learning
• Research topics and develop clear, accurate content from briefs and agreed outlines
• Concept and pitch interactive learning ideas, thinking creatively about how content can come to life
• Storyboard and map out interactive concepts for authoring tools such as Articulate Storyline and Rise
• Build and format learning content in our authoring tools, including working with HTML blocks
• Design interactive elements, knowledge checks and quizzes that genuinely support learning
• Support the rollout of new learning across the business, from final checks through to launch
• Run first-line testing and quality assurance, reviewing your own work before it goes to sign-off
• Upload, publish and version learning content within our LMS
• Keep existing learning content accurate and current through ongoing updates, reviews and iterations
• Feed ideas into planning and scoping, bringing your perspective early in the process
• Support the wider Learning Design team and pitch in wherever the work requires
• Help develop a fresh, Gen-Z voice across our learning content and how we communicate with learners
• An eye for visual presentation is a nice to have when storyboarding

What we're looking for:

• 2-4 years' experience in content creation, learning design or a similar environment
• Strong ability to research and develop engaging content from scratch
• A creative thinker who can turn information and concepts into interactive learning experiences
• Experience with learning authoring tools, ideally Articulate Storyline and Rise
• An understanding of how to storyboard and structure learning for different audiences
• Strong written communication skills and the ability to adapt tone and voice for different learners
• A great eye for detail and pride in producing polished, high quality work
• Someone who is curious, collaborative and happy to share ideas
• A fresh perspective on how Gen-Z audiences consume content, learn and engage
• Familiarity with tools like Canva, Genially or Chameleon would be a bonus
• An appreciation for visual presentation is a plus, but a design background isn't required

If you're someone who loves creating great content, gets excited about interactive learning and wants to bring a fresh perspective to how people learn, we'd love to hear from you!

To find out more about Yo-Chi, check out our socials at @iloveyochi or better yet, visit one of our venues.