Learning & Compliance Administrator (Masterclass LMS)

Arts Centre Melbourne; City of Melbourne; On-site; AUD 57,000 - 78,000; Full time

Benefits offered by this job

Complimentary tickets

Food & beverage discounts

Discounted commuter benefits + onsite

Wellbeing & learning programs

Employee Assistance Programs

Job summary

Arts Centre Melbourne seeks a Learning & Compliance Administrator to be the operational backbone of the Organisational Development & Enablement team. You will coordinate learning activities, manage enquiries, maintain records and support the administration of Arts Centre Melbourne's learning and compliance programs across the organisation.

You'll own day-to-day management of the Masterclass learning platform, ensure training requirements are assigned, monitored and reported, and help create a

Qualifications

• Completion of, or progress towards, a qualification in Business Administration, Human Resources, Learning & Development or a related discipline, or equivalent experience in an administrative or coordination role.
• Experience providing administrative support, ideally within a learning, human resources, people and culture or corporate services environment.
• Demonstrated ability to manage multiple tasks, competing priorities and high volumes of enquiries while maintaining accuracy and attention to detail.
• Experience using Microsoft Office 365 and other business systems, with the ability to learn new platforms and processes quickly.
• Experience using a Learning Management System (LMS), particularly Masterclass, is desirable.
• Strong customer service skills with a professional, responsive and helpful approach to supporting stakeholders.
• Well-developed written and verbal communication skills, with the ability to prepare correspondence, maintain records and produce reports.
• Strong organisational skills and the ability to maintain confidential information with discretion and professionalism.
• A genuine interest in learning and development, people and culture, and continuous improvement.

Responsibilities

• Coordinate learning activities and manage enquiries while maintaining learning records.
• Support the administration of Arts Centre Melbourne's learning and compliance programs.
• Take ownership of day-to-day management of the Masterclass learning platform.
• Ensure mandatory training requirements are assigned, monitored and reported.
• Provide support to team members across the organisation to create a positive learning experience.

Skills

Administrative support

People & culture experience

Microsoft Office 365

Customer service

Record keeping

Education

Business Administration

Human Resources

Learning & Development

Tools

Office 365

Masterclass LMS

Other business systems

Job description

Arts Centre Melbourne seeks a Learning & Compliance Administrator to be the operational backbone of the Organisational Development & Enablement team. You will coordinate learning activities, manage enquiries, maintain records and support the administration of Arts Centre Melbourne's learning and compliance programs across the organisation.

You'll own day-to-day management of the Masterclass learning platform, ensure training requirements are assigned, monitored and reported, and help create a