Learning & Compliance Administrator for Disability Services

Sylvanvale; Sydney; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Salary packaging benefits up to $15,?

Meal and entertainment packaging up to

Leave loading 17.5%

Option to purchase extra annual leave

Employee Assistance Program (EAP)

Brand new offices

Convenient Sutherland location

Not-for-profit employer

Job summary

Sylvanvale is seeking a motivated administrator to support the Practice and Compliance Team. You will coordinate Learning and Development activities, manage reporting across multiple systems, and act as a reliable front line for enquiries.

The role emphasizes accurate recordkeeping and proactive problem solving to help KPIs. You will handle L&D scheduling, training logistics, and data entry, ensuring timely, quality information flows.

Qualifications

• Proficient in MS Office and data reporting.
• Strong focus on process improvement and accuracy.
• Excellent communication and stakeholder management.
• Ability to coordinate multiple projects with a calm approach.

Responsibilities

• Plan, book and organise L&D events and programs.
• Set up spaces and support facilitators with resources and facilities.
• Respond to L&D queries via phone and email.
• Capture attendance and evaluation records accurately and promptly.
• Lodge recommendations from Investigation reports in the Incident Management System.
• Complete reporting in NDIS Quality & Safeguards Commission Proda Portal and RPA Panel tracking.
• Coordinate the Sylvanvale RPA Panel and maintain accurate records.
• Support the Practice and Compliance Team as required.

Skills

MS Office proficiency

Process improvement

Attention to detail

Communication & stakeholder management

Multi-project coordination

Reporting & data analysis

Job description

Sylvanvale is seeking a motivated administrator to support the Practice and Compliance Team. You will coordinate Learning and Development activities, manage reporting across multiple systems, and act as a reliable front line for enquiries.

The role emphasizes accurate recordkeeping and proactive problem solving to help KPIs. You will handle L&D scheduling, training logistics, and data entry, ensuring timely, quality information flows.