LMS Administrator - Hybrid, Data & Reporting

Auto & General Australia; City of Brisbane; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Bonuses

Work from home two days per week

Volunteer days

Additional paid ME day

Parental leave

Learning and development opportunities

Wellbeing program

Job summary

Auto & General Australia is seeking a Learning Systems Administrator to manage the LMS daily, support users, and maintain accurate learning records. You will contribute to governance, generate reports, and support RTO-related administration while collaborating with stakeholders across functions.

The role emphasises high-quality service delivery, attention to detail, and effective communication within a team-focused environment. North Lakes-based, hybrid flexibility may be considered.

Qualifications

• Demonstrated experience in LMS administration and support (preferably with Docebo).
• Strong attention to detail for data entry, course setup, and record keeping.
• Good understanding of learning processes and user support.
• Basic reporting and data extraction skills.
• Excellent verbal and written communication skills.
• Ability to work effectively in a team environment and manage multiple tasks.
• Proficiency in Microsoft Office Suite.

Responsibilities

• Performing day-to-day management of the LMS and any associated platforms, including course creation, session setups, enrolments, and attendance marking.
• Providing first-line user support for LMS-related queries and technical issues.
• Maintaining accurate learning records and ensuring data integrity within the LMS.
• Assisting in the implementation and adherence to learning governance policies and procedures.
• Generating standard LMS reports as required.
• Supporting the Learning Systems Consultant in system testing and configuration updates.
• Performing administrative tasks for our enterprise Registered Training Organisation (RTO).

Skills

LMS administration

Customer support

Data entry

Reporting

Communication

Teamwork

Microsoft Office Suite

Education

Certificate IV in Training and Assessment (TAE40122 or equivalent)

Tools

Docebo LMS

Microsoft Office

Job description

Auto & General Australia is seeking a Learning Systems Administrator to manage the LMS daily, support users, and maintain accurate learning records. You will contribute to governance, generate reports, and support RTO-related administration while collaborating with stakeholders across functions.

The role emphasises high-quality service delivery, attention to detail, and effective communication within a team-focused environment. North Lakes-based, hybrid flexibility may be considered.