Learning and Development Coordinator

A2B Australia Limited; Sydney; On-site; AUD 65,000 - 85,000; Full time

Job summary

A2B Australia is seeking a Learning & Development Coordinator to help deliver engaging learning experiences and support employee growth across A2B and CDC. Reporting to the General Manager, People & Culture, you will coordinate learning programs, manage learning systems and assist with onboarding initiatives to ensure access to high‑quality learning resources.

This role suits a highly organized coordinator who enjoys stakeholder engagement and delivering accurate learning records and

Qualifications

• Proactive and detail-oriented coordinator with stakeholder focus.
• Experience with LMS and onboarding processes are essential.
• Strong written and verbal communication and data management skills.
• Ability to manage multiple priorities and hit deadlines.

Responsibilities

• Administer and maintain learning platforms (LMS, LinkedIn Learning, etc.).
• Coordinate course enrolments and learner records.
• Respond to learning inquiries and support employees and leaders.
• Assist with learning system enhancements and testing.
• Coordinate onboarding and induction programs and communications.
• Support compliance training and reporting activities.
• Prepare routine learning reports and maintain records.

Skills

Detail-oriented

Communication skills

Organisational skills

Multitasking

Data management

HR administration

Education

Certificate or Diploma in HR / Learning & Development

Tools

LMS experience

MS Office

Job description

A2B Australia is part of the ComfortDelGro Australia (CDC) Group, the country’s leading taxi network and a major provider of mobility, technology, and payment solutions.

Through our iconic brands 13cabs, Silver Service, Swan Taxis and Cabcharge we deliver end-to-end transport experiences, from booking and dispatch through to safe, reliable travel and seamless payment. Our services support corporate, community and disability customers nationwide.

Our network is Australia’s largest, with 7,000+ vehicles and 11,500 drivers, supported by contact centres, technology hubs and in-field support teams. We power drivers, operators and passengers with dispatch, navigation, in-car tech, apps and payment solutions across Australia and globally.

The A2B Way

We care about our customers, our business and each other. We work as one connected team, value accountability and collaboration, and encourage innovation to shape the future of mobility. We invest in wellbeing, safety, learning and development, recognise high performance, and celebrate diversity and inclusion.

At A2B Australia, we're transforming the way Australians move through our brands including 13cabs. We're looking for a Learning & Development Coordinator to help deliver engaging learning experiences and support employee development across A2B and CDC.

Join our People & Culture team and play an important role in supporting learning and development activities across A2B and CDC. Reporting to the General Manager, People & Culture, you'll coordinate learning programs, manage learning systems, support onboarding initiatives and help ensure employees have access to high-quality learning experiences and resources. This is an excellent opportunity for a highly organised coordinator who enjoys working with stakeholders and contributing to employee growth and development.

What You'll Be Doing

• Administer and maintain learning platforms including Elevate (LMS), LinkedIn Learning and other learning systems
• Coordinate course enrolments, learner records and completion requirements
• Respond to learning and development enquiries and provide support to employees and leaders
• Assist with learning system enhancements, testing and continuous improvement initiatives
• Coordinate onboarding and induction activities, communications and required learning programs
• Support leaders and People & Culture teams with role-specific onboarding and training requirements
• Coordinate the annual learning and compliance training calendar
• Organise workshops, training sessions and development programs across A2B and CDC
• Manage training administration including invitations, participant communications, enrolments and learning materials
• Monitor mandatory and compliance training completion and assist with follow-up activities
• Prepare routine learning reports and maintain accurate learning records
• Support compliance training campaigns and reporting activities
• Assist with the maintenance and improvement of digital learning content, courses and learning pathways
• Provide administrative and coordination support across broader People & Culture projects and initiatives as required

About You

You're a proactive and detail-oriented coordinator who enjoys supporting others, building positive relationships and delivering high-quality learning and people experiences.

You'll bring:

• A Certificate or Diploma in Human Resources, Learning & Development, Education, Business Administration or a related discipline
• 2-3 years' experience in an administration or coordination role, ideally within HR, Learning & Development or Training
• Experience working with Learning Management Systems (LMS)
• Strong organisational skills with the ability to manage multiple priorities and competing deadlines
• High attention to detail across data management, record keeping and documentation
• Strong written and verbal communication skills
• Proficiency across Microsoft Office applications including Word, Excel, PowerPoint and Outlook
• The ability to prepare accurate reports and maintain reliable learning records

We're looking for someone who:

• Delivers responsive and professional support to employees, leaders and stakeholders
• Enjoys working collaboratively across teams and locations
• Demonstrates initiative and takes ownership of their work
• Maintains a high level of accuracy and attention to detail
• Communicates openly, respectfully and authentically
• Uses sound judgement and handles confidential information with discretion
• Adapts well to changing priorities and business needs
• Takes a proactive approach to improving processes and outcomes

Why Join A2B

• Be part of a national organisation that connects millions of Australians with transport and mobility solutions
• Join a supportive People & Culture team that values learning, collaboration and continuous improvement
• Gain exposure to group-wide learning and development initiatives across A2B and CDC
• Contribute to onboarding, compliance and development programs that support employee success
• Build your capability in learning systems, digital learning and people programs
• Work in an organisation that invests in wellbeing, safety, diversity, inclusion and professional growth

If you're passionate about learning, administration and creating positive employee experiences, we'd love to hear from you.

ComfortDelGro Corporation Australia (CDC) and A2B acknowledges the Traditional Custodians throughout Australia, and their continuing connection to land, waters and community. We pay our respects to all First Nations people, their culture and to Elders past and present.