Learning and Development Compliance Officer - NSW Sheriff's Office

NSW Department of Communities and Justice; Parramatta; Hybrid; AUD 103,000 - 114,000; Full time

Benefits offered by this job

Flexible, autonomous work environment

Health & Wellbeing Programs

Training and development opportunities

Competitive pay and conditions

Job summary

NSW Department of Communities and Justice is seeking a compliance-focused administrator to support governance of vocational education and training programs at the NSW Sheriff’s Office. You will oversee RTO compliance, maintain records and support audit readiness, enabling high-quality training outcomes.

The role requires tertiary qualifications in business/management or government, a current NSW driver’s licence, and willingness to travel across NSW for training activities.

Qualifications

• Experience in compliance management within an RTO or similar environment.
• Experience using various RTO management systems.
• Knowledge of the VET sector and ASQA standards.

Responsibilities

• Ensure the NSW Sheriff Academy meets all RTO standards, VET Quality Framework and legislation.
• Regularly monitor, review and update compliance systems to align with RTO Standards 2025.
• Plan and conduct internal audits, prepare for external audits and report on compliance with improvements.
• Maintain accurate compliance documentation, student records and licences per ASQA.
• Identify skills gaps and provide guidance to align RTO obligations with best practices.

Skills

Compliance management

Education

Tertiary qualifications in business/management/government

Tools

RTO management systems

Job description

Location: Parramatta – Flexible and hybrid arrangements available Employment Type: Ongoing, Full Time Salary: Clerk Grade 5/6 ($102,936 - $113,579) - plus employer’s contribution to super and annual leave loading.

Your role The role is integral in the development, design, implementation and Governance of organisational learning and development programs and outcomes for the NSW Sheriff’s Office. You will be responsible for the provision of governance and compliance of vocational education and training programs delivered by the NSW Sheriff and Justice Academy. The role is also responsible for the administration and reporting in accordance with registered training organisations (RTO).

What you’ll do

• Ensure the NSW Sheriff Academy meets all RTO standards, Vocational Education and Training (VET) Quality Framework and relevant legislation requirements.
• Regularly monitor, review and update compliance systems to maintain alignment with RTO Standards 2025
• Plan and conduct internal audits, ensure the Academy is prepared for external audits, and report on compliance performance with recommendations for improvement.
• Maintain accurate compliance documentation, student records and licence and registration requirements in accordance with the Australian Skills Quality Authority (ASQA).
• Identify skills gaps, provide guidance and training to ensure RTO compliance obligations align with industry best practices.

What we’re looking for

• Experience in compliance management within an RTO or similar environment.
• Experience using various RTO management systems.
• Knowledge of the VET sector and ASQA standards.

Essential Requirements

• Tertiary qualifications in, business, management or Government or equivalent experience.
• Current NSW drivers’ licence
• Certificate IV in RTO compliance or equivalent experience
• Ability and willingness to undertake ad hoc travel through New South Wales to deliver training and assessment activities.

Download the role description for further information about the role.

What We Offer

• A challenging and rewarding career
• Flexible, autonomous work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & Wellbeing and Employee Assistance Programs.

We do work that really matters Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Applications close: 11.59pm – AEDST – Tuesday, 3 November 2026

Got a question? For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Gary O’Bree via email [e-mail]

If you have any questions about the application process or would like to request a recruitment adjustment (for example submitting your application in a different format), please call Natalie Cummings on 02 8688 7244 or via email [e-mail] Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTQIA+, culturally and linguistically diverse people, carers and other diversity groups. To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months. For more information visit Your recruitment journey on the DCJ website.