Senior Sergeant - Lismore - NSW Sheriff's Office

NSW Department of Communities and Justice; South Lismore; On-site; AUD 102,000 - 125,000; Full time

Benefits offered by this job

Flexible, autonomous work environment

Health & Wellbeing Programs

Competitive pay and conditions

Job summary

The NSW Department of Communities and Justice is seeking a Senior Sergeant for Lismore to supervise a small team, allocate resources, and meet sheriff’s office operational requirements. The role includes day-to-day supervision, administrative services, and delivering high quality services to clients, including court processes, jurors, and court security.

You’ll lead staff, maintain rosters, manage risk, and collaborate with the Regional Commander and other OICs.

Qualifications

• Certificate III in Government or equivalent within 12 months.
• Willingness to obtain Certificate IV Leadership & Management on commencement.
• Complete Sheriff’s Officer Recruit Training Program and required certifications.

Responsibilities

• Supervise, mentor, and support team members in their duties.
• Allocate resources to ensure efficient court operations and safety.
• Undertake law enforcement duties in compliance with legislation.
• Maintain records to meet financial and operational guidelines and maintain rosters.
• Provide high-quality services to court users including judicial officers and jurors.
• Build and maintain relationships with court stakeholders.
• Collaborate with Regional Commander and other OICs to assist at other locations.
• Contribute to development and implementation of work-practice improvements.

Skills

People management

Strategic planning

Adaptability

Professionalism

Customer service orientation

Education

Certificate III in Government

Certificate IV in Leadership & Management

Sheriff’s Officer Recruit Training Program

Job description

• Senior Sergeant – Lismore
• Ongoing (35 HPW)
• Salary - $113,494 pa, plus employer’s contribution to superannuation and annual leave loading

Your role

A Senior Sergeant may be an Officer-in-Charge (OIC) or a Second-in-Charge (2IC) at a centre and will be required to supervise a small team and effectively allocate resources to meet the Sheriff’s Office operational requirements.

Provide day to day supervisory and/or administrative services to meet statutory obligations and deliver high quality and professional services to clients including the service and execution of court process, management of jurors and court security.

What You’ll Do

• Supervise, mentor, and support team members in their duties, contributing to team development.
• Allocate resources to ensure efficient court operations and maintain the safety and security of court complexes and users.
• Undertake law enforcement duties in compliance with relevant legislation, policies and procedures.
• Maintain records to meet prescribed financial and operational guidelines, as well as ensuring the Centre’s roster is maintained and visible.
• Provide high-quality services to court users, including judicial officers and jurors.
• Build and maintain relationships with court stakeholders.
• Work collaboratively with the Regional Commander and other OICs within the relevant region to facilitate assistance at other locations during periods of resourcing shortfall, or for high risk operational matters.
• Contribute to the development and implementation of initiatives to improve work practices.

What We’re Looking For

These responsibilities are crucial for ensuring smooth operations and effective client management in a dynamic and potentially high-pressure environment.

• Demonstrate Professionalism and Empathy: Stay calm and professional in high-pressure situations, ensuring effective resolution of incidents.
• Strategic Planning and Resource Management: Effective Planning; Develop and implement strategic plans to manage daily tasks and responsibilities.
• Adaptability: Quickly adjust to working in different jurisdictions amongst be flexible and open to changes in work environments and procedures.
• People Management: Good understanding and ability to comply with departmental policies and practices such as harassment prevention, EEO, EAPS, Code of Ethical Conduct, Work, Health and Safety, Ethical Work Practices, Disability Awareness, and the Aboriginal Cultural Capability Framework.

Essential Requirements

• Upon commencement successful completion of the Sheriff’s Officer Recruit Training Program.
• Certificate III in Government to be completed within 12 months of commencement.
• Willingness to obtain and complete a Certificate IV of Leadership and Management or equivalent qualification upon commencement.
• Successful completion of tactical re-certification, and other prescribed training programs mandated in line with Clause 9 of the Crown Employees (Sheriff’s Officer) Award 2024 as required.
• Current NSW driver’s licence, with a provisional P2 licence as a minimum upon entry to service.
• Current First Aid certificate.
• Meet the required health, physical and psychological requirements in accordance with agency standards.

Download the role description for more information about the role.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career
• Flexible, autonomous work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & Wellbeing and Employee Assistance Programs.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Are you ready to join us?

Q1 - Describe a time when you witnessed misconduct, illegal or inappropriate behaviour. What did you do? What was the result?

Q2 - Tell me about an approach you have taken with your current team, to ensure that roles and responsibilities are clearly communicated.

Applications close

– 11.59pm AEDST – Sunday, 8 November 2026

Got a question?

For more information about the role or what it’s like to work for the NSW Sheriff’s Office, please contact Andrew Buteaux, Regional Commander via email [e-mail]

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please contact Paola Pina. Talent Acquisition Officer, via email [e-mail]

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

For more information visit Your recruitment journey on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.