Learning and Development Administrator

Charter Diligence Pty Ltd; Sydney; In loco; AUD 92.000 - 96.000; Tempo pieno

Vantaggi offerti da questo lavoro

Early cash advances on approved timesc

Descrizione del lavoro

Charter Diligence is seeking an experienced Learning and Development Administrator to provide hands-on coordination and systems support to a busy People and Culture function. This role will help maintain the smooth delivery of employee learning programs, manage learning administration and ensure training records, financial transactions and compliance requirements are accurately maintained.

You will play an important role in supporting a team navigating ongoing systems changes, helping maintain

Competenze

• 3+ years in learning and development admin, training coordination or similar role.
• Experience administering an LMS (courses, sessions, enrolments, records).
• Strong MS Office skills (Excel, Word, PowerPoint).
• Experience coordinating training activities with stakeholders and providers.

Mansioni

• Administer the LMS: create courses, manage enrolments, maintain records.
• Monitor data quality, support audits and ensure compliance.
• Coordinate end-to-end training logistics and registrations.
• Manage relationships with external training providers and invoices.
• Prepare regular learning & development expenditure reports.

Conoscenze

LMS administration

Organisational skills

Time management

Communication skills

Problem solving

Formazione

Certificate IV in Business Administration, HR, Training and Assessment

Strumenti

Compass LMS

Jira

SharePoint

Excel

Word

PowerPoint

Descrizione del lavoro

Our client is a major NSW-based public water utility responsible for delivering essential water, wastewater and related services to communities across Greater Sydney and surrounding regions. Operating within a complex, highly regulated infrastructure environment, the organisation supports critical services, long-term infrastructure investment and ongoing operational improvement.

With a large, geographically dispersed workforce and a strong focus on safety, sustainability, customer service and employee capability, the organisation offers an opportunity to contribute to essential public services while supporting workforce development initiatives.

Why Contract With Us

At Charter Diligence, we go beyond just placement — we support our contractors with practical benefits that reflect real-life needs. All contractors engaged through us have access to early cash advances on approved timesheets, offering flexibility in cases of unforeseen expenses or cash flow challenges. Unlike traditional labour hire providers, we understand that life doesn’t always align with a pay cycle — and we're here to help when it matters most. Well, ask around if they’re already a Charter Diligence Contractor — chances are, they’re already benefiting from the support we provide.

About the Role

We are seeking an experienced Learning and Development Administrator to provide hands‑on coordination and systems support to a busy People and Culture function. This role will help maintain the smooth delivery of employee learning programs, manage learning administration and ensure training records, financial transactions and compliance requirements are accurately maintained.

You will play an important role in supporting a team navigating ongoing systems changes, helping maintain continuity of learning services while improving administrative processes and the employee learning experience.

This opportunity would suit an organised and technology‑confident professional who enjoys working with systems, coordinating multiple priorities and building effective relationships with internal stakeholders and external training providers.

• Position: Learning and Development Administrator
• Working arrangement: Full-time office-based, five days per week
• Hours: 40 hours per week
• Duration: 4 months + potential extension

Contract Details

• Position: Learning and Development Administrator
• Rate: $500–$520 per day plus superannuation
• Location: Parramatta, NSW
• Working arrangement: Full-time office-based, five days per week
• Hours: 40 hours per week
• Start date: ASAP
• Duration: 4 months + potential extension

Key Responsibilities

• Administer the Learning Management System (LMS), including creating courses and sessions, managing enrolments, updating learning content and maintaining accurate training records.
• Monitor LMS data quality, review learning processes and support audits to ensure training records and completion information remain accurate and up to date.
• Respond to system queries and troubleshoot learning administration issues, escalating complex matters where required.
• Coordinate end‑to‑end training logistics, including scheduling sessions, managing registrations, booking rooms, arranging catering and distributing pre‑course materials.
• Liaise with internal stakeholders to identify training requirements and coordinate suitable learning activities.
• Manage relationships with external training providers, including vendor onboarding, contract documentation, purchase orders and ongoing service coordination.
• Process learning‑related invoices, reconcile monthly expenditure and coordinate timely submission of payments and cost allocations.
• Monitor learning and development expenditure, maintain budget tracking records and prepare regular reports for management review.
• Maintain training compliance records, monitor outstanding learning requirements and accelerate completion of overdue or incomplete activities.
• Manage shared inboxes, workflow boards and administrative requests, ensuring tasks are prioritised and progressed within agreed time‑frames.
• Develop, maintain and improve administrative procedures, user guides, templates and process documentation.
• Prepare and distribute communications promoting learning opportunities, mandatory training and employee development initiatives.
• Maintain internal learning portal content and other communication channels to ensure information remains current and accessible.
• Support learning projects, systems enhancements and change‑related activities through coordination, documentation and progress tracking.
• Contribute to a safe, inclusive and collaborative workplace by following organisational policies, procedures and relevant health and safety requirements.

About You

• At least 3 years of experience in learning and development administration, training coordination or a similar administrative role.
• Demonstrated experience administering a Learning Management System (LMS), including creating courses and sessions, managing enrolments, maintaining training records and reviewing system data for accuracy and compliance.
• Strong proficiency in Microsoft Office, particularly Excel, Word and PowerPoint.
• Experience coordinating training activities, managing calendars, arranging logistics and liaising with internal stakeholders and external training providers.
• Understanding of administrative workflows, procurement processes, purchase orders, invoice processing, financial reconciliation and vendor management.
• High attention to detail, with the ability to maintain accurate records, identify discrepancies and support compliance requirements.
• Excellent organisational and time management skills, with the ability to manage competing priorities and meet deadlines in a fast‑paced environment.
• Strong written and verbal communication skills, with a customer‑focused approach to handling enquiries and resolving issues.
• Ability to work independently, exercise sound judgement, troubleshoot system issues and elevate matters when required.
• A proactive and continuous improvement mindset, with the ability to streamline administrative processes, develop procedures and maintain user guides.
• Certificate IV in Business Administration, Human Resources, Training and Assessment or an equivalent qualification will be advantageous.
• Experience with enterprise LMS platforms, including Compass or similar systems, and workflow tools such as Jira and SharePoint will be highly regarded.
• Exposure to training compliance reporting, audit preparation, learning data analysis, system implementations or digital transformation projects will be beneficial.
• Must hold valid working rights in Australia for the duration of the contract, with no employer sponsorship available.
• Must be available to work on‑site in Parramatta five days per week.
• Must be willing to complete two reference checks, a National Police Check and any additional mandatory pre‑employment compliance requirements.
• As a mandatory requirement for this contract role required by our client, applicants are kindly asked to complete a compliance check and upload their work rights verification at www.charterdiligence.com.au/portal. Incomplete submissions may not be considered. If you have any questions or need assistance with the process, please don’t hesitate to contact our team—we’re here to help.

Charter Diligence is a 100% Australian‑owned equal opportunity and LGBTQIA+ equity consulting firm and recruitment agency that provides the same benefits and opportunities for hiring and advancement to everyone without discriminating due to protected characteristics such as age, gender, sexual orientation, ethnicity, nationality, religion, disability, and medical history.

Additional information

• ASAP Start | 4 Months Contract + Potential Extension
• $500- $520 per day plus super
• Parramatta, NSW | Onsite

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