Learning Advisor/Academic Success Officer

Macquarie University; Sydney; On-site; AUD 115,000 - 125,000; Full time

Benefits offered by this job

17% Superannuation

Subsidised onsite parking

Flexible working options

Training and professional development

Onsite childcare facilities

Discounted health insurance (Medibank)

Onsite vacation care

Employee Assistance Program

Subsidised Sport & Aquatic Centre

Onsite GP, imaging & physio clinics

Job summary

Macquarie University is recruiting an Academic Success Officer (Learning Advisor) to join the Academic Success team within the Office of the Pro-Vice Chancellor, Education. You will design and deliver academic, digital, and professional literacies initiatives to maximise student success, with a focus on concurrent support for at-risk students and embedded workshops for students and staff.

This role requires high-level analytical and problem-solving abilities, excellent communication, and the

Qualifications

• High-level analytical and problem-solving skills are required.
• Excellent communication and interpersonal skills.
• Experience supporting domestic and international students in academic contexts.
• Knowledge of higher education sector and relevant regulatory requirements.

Responsibilities

• Design and deliver academic, digital, and professional literacies initiatives to maximise student success.
• Provide student-facing concurrent support initiatives, especially for at-risk students.
• Design and deliver embedded workshops for students and staff.
• Support colleagues and stakeholders through flexible and adaptive delivery.

Skills

Analytical thinking

Problem solving

Communication skills

Interpersonal skills

Education

Postgraduate qualification in education

Job description

Salary Package

Annual base from $114,992 - $124,676 per annum (HEW 7), plus 17% employer's superannuation and annual leave loading

Appointment Type

Full-time, continuing

Location

Macquarie University, Wallumattagal Campus, Dharug land, North Ryde

Macquarie University is recruiting an Academic Success Officer (Learning Advisor) to join the dynamic Academic Success team within the Office of the Pro-Vice Chancellor, Education.

Academic Success Officers design and deliver academic, digital, and professional literacies initiatives to maximise student success. This professional position includes delivering student-facing concurrent support initiatives, especially to those identified as being most at risk, supporting peer-led support activities, and designing and delivering impactful integrated or embedded workshops for students and/or staff. You are committed to research-informed design and best practice in inclusive program delivery. High-level analytical and problem-solving skills, including the ability to think strategically and creatively, allow you to respond to student needs and institutional priorities. Equally, your positive and flexible approach to unexpected or changing circumstances enables you to support both colleagues and stakeholders thoughtfully and effectively. If you are energised by the opportunity to transform coursework students’ learning experience, this is a role in which you will thrive.

About Us

The Deputy Vice-Chancellor (Academic) is the Chief Academic Officer of the University and is the member of the University Executive with overall responsibility for the planning, quality and delivery of education provided to Macquarie's undergraduate and graduate students.

The Pro Vice-Chancellor (Education) is responsible for the University’s educational endeavour across all aspects of the educational lifecycle, including pathways and access, curriculum and educational capability development, educational outcomes and graduate success.

The PVCE provides leadership in the development and implementation of strategies and programs to support the University’s education mission.

The Academic Success team within this portfolio is responsible for the student-facing and staff-facing support to coursework students across the University.

Qualifications

Postgraduate qualification in education, teaching, or an academic literacies-related field.

Sustained relevant experience working with domestic and international students individually and in groups to support the development of academic and/or digital literacies and to maximise academic success at university.

Demonstrated capability in the end-to-end design and delivery of curricular and co-curricular initiatives in partnership with academics and other stakeholders.

Knowledge of the higher education sector and literature, including legislative and regulatory requirements relating to academic success and support for students.

Excellent communication and interpersonal skills.

Demonstrated capability to work productively with stakeholders in an exemplary professional, collaborative, and innovative team environment.

*Work hours may vary from time to time to accommodate business needs.

As this is a student-facing role; it is expected that you will be available to work on campus most days of the week.

This role requires a National Police Check Clearance and applicants are preferred to hold a current Working with Children Check (WWCC) or be willing to obtain one.

****Please note: This position is not available for visa sponsorship, and the successful applicant must have valid work rights in Australia.***

Specific Role Inquiries

Akina Banh, Administration Officer, [e-mail]

Application Close: Sunday, 15 November 2026, 23:59pm

Please note that interviews are expected to be conducted face-to-face on Friday, 27 November 2026. Kindly ensure you are available on this day.

Why work at Macquarie?

Macquarie is a university engaged with the real and often complex problems and opportunities that define our lives. Since our foundation over 60 years ago, we have aspired to be a different type of university. Over the years, we have grown to become the centre of a vibrant local and global community. Connect with us today. We rank amongst the top employers in the Australian Workplace Employers Index.

Explore the fantastic benefits available to you when you become part of the team at Macquarie University.

• 17% Superannuation
• Subsidised onsite parking options
• Flexible working options
• Training and professional development
• Onsite childcare facilities
• Discounted health insurance (Medibank)
• Onsite vacation care
• Employee Assistance Program
• Subsidised membership at the Sport & Aquatic Centre
• Onsite GP, imaging & physio clinics

Pre-Employment Checks

Macquarie University cultivates a workplace defined by safety, ethical conduct, and strong integrity. Prior to completion of an offer of employment, preferred candidates will be required to participate in a combination of pre-employment checks relevant to the role they have applied for. Your employment is conditional upon the completion and maintenance of all role-required pre-employment or background checks in terms satisfactory to the University.

A Place Where You Belong

At Macquarie, we believe diversity makes us stronger, inclusion drives our success, and belonging inspires us to do our best work. We are proud to foster a community where different backgrounds, identities, and experiences are valued, and where our people are empowered to thrive through supportive leadership, shared responsibility, and a deep commitment to genuine care and respect for our community.

Find out more about our vision for a truly inclusive workplace in our Diversity, Inclusion and Belonging Framework.

Flexible Work

At Macquarie, we believe by providing flexibility in when, where and how work is done, we can support our staff to manage their personal commitments, while optimising their work performance and contributions to the University.

See how we lead in flexible work to enable an outcome focused and inclusive workplace.

At Macquarie University, our human equation for success is You to the Power of Us. It’s an invitation for you to bring your passion and purpose to a campus powered by human collaboration, and where the potential of every person multiplies our ability to achieve remarkable things.

Our values — Collective Ambition, Purposeful Collaboration, Bold Innovation, and Genuine Care — are at the heart of everything we do

and by living our values, we unlock the true potential of You to the Power of Us. Our values guide how we work, lead and support one another. We know Macquarie is at its best when we live our values every day. Fostering Belonging Our Diversity, Inclusion and Belonging Framework 2024-2028 and our Flexible Work approach support Macquarie’s vision by building a community where everyone truly feels safe and like they belong. We acknowledge the richness of each individual’s identity and the potential that brings. This diversity amplifies You to the Power of Us and creates an inclusive environment that leads to better outcomes for all. Through a nurturing and fair environment, we are a workplace that enables you to balance both your personal needs and professional goals.

What we offer?

When you join Macquarie University, you gain access to a supportive, flexible workplace designed to help you thrive.

Our benefits include:

• Flexible, hybrid work arrangements
• 17% Superannuation
• Subsidised onsite parking options
• Extensive training and professional development programs
• Onsite childcare facilities to support working parents
• Onsite vacation care during school holidays
• Discounted health insurance
• Subsidised membership at our Sport & Aquatic Centre
• Access to an Employee Assistance Program for free and confidential support
• Convenient onsite GP, imaging, and physiotherapy clinics

Discover our beautiful campus

Just 15km from Sydney’s CBD and with access to Australia’s only dedicated university metro station, our Wallumattagal Campus in Macquarie Park offers a vibrant and inspiring place to work—right in one of the world’s greatest cities.

Take a look at our campus Join a workplace that's inclusive, outcome-focused and driven by shared purpose.

For further information about how the University, collects, uses and discloses personal information about you, refer to the privacy policy.

Applications Close: 15/11/2026 11:59 PM