Leading Hand - Warehouse Team Lead with KPI Bonuses

DHL Group; Cumberland; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Safety-first culture

Training programs

Uniforms & safety boots

Shares at discount

Monthly KPI bonuses

Upskilling/licensing

Engagement programs

Perkbox discounts

Job summary

DHL Supply Chain Australia in Greystanes is seeking an experienced Leading Hand/Storeperson to step up into a Leading Hand role. You will lead a team and drive KPI attainment across inbound, outbound, and inventory.

The role requires proven 3PL warehouse experience, a forklift licence, strong customer service, and effective communication with stakeholders. WMS experience and proficiency with Excel are desirable.

Qualifications

• Proven operational experience in a high-volume 3PL warehouse.
• Forklift Licence desirable (High Reach, Counter Balance and/or Double Deep).
• Proven customer facing experience with the ability to deliver superior service.
• Ability to communicate effectively with various stakeholders.
• Demonstrated leadership skills.
• WMS experience – including exposure to the various functions.
• Proficient Microsoft Office including Excel.

Responsibilities

• Lead a team to ensure objectives are communicated and KPI’s achieved daily.
• Ensure operational performance across inbound, outbound, picking/packing, and inventory.
• Maintain strong customer interactions and respond to enquiries promptly.
• Maintain stock integrity and adhere to DHL policies and procedures.
• Follow safe work practices and work instructions.
• Identify training needs and opportunities to develop the team.

Skills

Leadership

Customer service

Communication

Forklift licence

WMS experience

Excel

Tools

WMS

Excel

Job description

DHL Supply Chain Australia in Greystanes is seeking an experienced Leading Hand/Storeperson to step up into a Leading Hand role. You will lead a team and drive KPI attainment across inbound, outbound, and inventory.

The role requires proven 3PL warehouse experience, a forklift licence, strong customer service, and effective communication with stakeholders. WMS experience and proficiency with Excel are desirable.