Lead Windows & O365 Systems Engineer | High-Impact Infra

Insignia Financial

Melbourne

On-site

AUD 140,000 - 170,000

Full time

2 days ago
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Job summary

Insignia Financial is seeking a Team Lead Systems Engineer with strong Windows and Microsoft 365 expertise to lead a team of up to 10 engineers and contractors. You will balance technical delivery with people leadership, coaching and mentoring while staying hands-on across Windows and O365 environments.

You will shape team capability, improve service performance and drive ongoing evolution of critical infrastructure platforms in a modern enterprise setting.

Qualifications

  • Experience leading Infrastructure Engineers in a hands-on, technical role.
  • Proven ability to coach, mentor and develop teams.
  • Strong experience with Windows Server and Microsoft 365 environments.

Responsibilities

  • Lead, coach and develop a team of Infrastructure Engineers to foster high performance and engagement.
  • Oversee ServiceNow queues, ticket management, escalations and SLA performance.
  • Drive operational excellence across Windows Server and Microsoft 365 environments.
  • Manage vulnerability remediation, alerts and platform health activities.
  • Support Active Directory, Exchange, Entra ID and core services.
  • Lead continuous improvement, automation and uplift initiatives.
  • Contribute to infrastructure projects and technical solution design.
  • Manage on-call capability and support coverage.

Skills

Windows Server
Microsoft 365
Team leadership
Mentoring
Stakeholder engagement
Incident & SLA management
Active Directory
Exchange
Entra ID
ServiceNow

Education

IT-related degree or equivalent

Tools

ServiceNow

Job description

Insignia Financial is seeking a Team Lead Systems Engineer with strong Windows and Microsoft 365 expertise to lead a team of up to 10 engineers and contractors. You will balance technical delivery with people leadership, coaching and mentoring while staying hands-on across Windows and O365 environments.

You will shape team capability, improve service performance and drive ongoing evolution of critical infrastructure platforms in a modern enterprise setting.

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