Lead Warehouse Operations Supervisor — Growth & Excellence

DHL Supply Chain; City of Melbourne; On-site; Confidential; Full time

Benefits offered by this job

World-class training programs

Bonus opportunities and merit reviews

Employee discounts

Share purchase program

Job summary

DHL Supply Chain Australia is seeking a capable Supervisor to lead operations for a major customer in a fast-paced warehouse environment. You will manage a large operational team, allocate resources efficiently, and drive customer success through proactive leadership and strong relationship building.

The role emphasizes achieving targets, coordinating with site coordinators, and delivering excellence in service. A focus on safety, growth, and continuous development is essential.

Qualifications

• Experience in a 3PL warehouse setting with warehousing principles.
• Proven leadership and ability to manage large operational teams.
• Strong skills in building and maintaining customer relationships.
• Familiarity with WMS systems, ideally Manhattan.
• Excellent planning and organizational skills for operational excellence.

Responsibilities

• Lead operations for a major customer to ensure satisfaction and success.
• Support, manage, and develop a large operational team.
• Allocate resources to meet objectives and improve productivity.
• Guide coordinators to achieve overall goals and customer success.
• Build and maintain strong customer relationships and understand their needs.
• Meet deadlines with a strong sense of urgency and commitment.

Skills

3PL warehouse experience

Leadership

Customer relationships

WMS Manhattan

Operational planning

Team development

Tools

Manhattan WMS

Job description

DHL Supply Chain Australia is seeking a capable Supervisor to lead operations for a major customer in a fast-paced warehouse environment. You will manage a large operational team, allocate resources efficiently, and drive customer success through proactive leadership and strong relationship building.

The role emphasizes achieving targets, coordinating with site coordinators, and delivering excellence in service. A focus on safety, growth, and continuous development is essential.